NB
Norbert B.
They made the claims process much easier. I'm glad I chose you.This content was translated automatically
No win, no fee EU Regulation 261/2004
Flight delayed or cancelled? Claim up to €600 compensation
Sorry to find you on TroubleFlight.com! Seriously, we are. If you’re here, you must’ve had a rough time flying. Whether your flight got canceled or you were stranded at the connecting airport, we totally get it.
€600max. compensation per passenger
6 yearsto claim after your travel date
€0to pay if we don’t win your case
4.85/5average rate from 155 reviews
Our services
What happened to your flight?
Pick what went wrong. We’ll tell you what you’re owed, then deal with the airline so you don’t have to.
My flight was cancelled
Up to €600
My flight was delayed
Up to €600
I missed my connecting flight
Up to €600
I was denied boarding
Up to €600
My flight was overbooked
Up to €600
My flight was advanced
Up to €600
My flight was diverted
Up to €600
Not sure which one fits?
Start a claim anyway. We’ll work it out with you.
How it works
Three steps. Zero hassle.
Airlines make claiming hard on purpose. We know the rules, the forms and the excuses, so you don’t have to.
1Tell us what happened
Enter your flight and a few details. It’s free, and you’re not committing to anything.
2We take on the airline
Paperwork, follow-ups and, if it comes to it, legal action. You don’t lift a finger.
3You get paid
When the airline pays, the money goes straight to your bank account. No win, no fee.
Your rights
Get compensated if your flight gets messed up
Flight issues can happen anywhere. Troubleflight.com is here to give you the lowdown on your rights as a traveler, keeping things transparent and accountable.
You can snag up to 600EUR in compensation, no matter how much you paid for your ticket, as long as it's within 6 years of your travel date.
Flights up to 1,500 km
€250Flights of 1,500 – 3,500 km
€400Flights over 3,500 km
€600Reviews
What our customers say about us
average rate based on 155 reviews
4.85JA
Jonathan Alexis P.
I received the money after three years, but yesThis content was translated automatically
AG
Andries G.
You guys are awesome You guys at TroubleThis content was translated automatically
DK
Diar K.
The payments are fine. Just a little late—I've been waiting 1 year and 7 months for this compensation. Otherwise, you're very good. I won't switch to anyone else.This content was translated automatically
VZ
Viorica Z.
I'm very pleased—I received the compensation. To be honest, I didn't expect you to be so professional. Thank you.This content was translated automatically
IP
Iulia P.
The process was very easy, I received answers to all my questions, and the compensation was paid in about two weeks.This content was translated automatically
Help
Questions, answered
Can’t find what you’re looking for? Our team is happy to help.
Visit the help centerWhat is a PNR?
The PNR is also called booking confirmation, or reservation number. It usually is a code made of six characters, letters and numbers, and you can find it on your booking confirmation received from the airline or travel agency.
How long does it take to get the judgment issued?
This is subject to the local law of the country where we file the lawsuit. As a reference, please consider somewhat between 12 and 24 months.
May I have a payment proof from the airline?
With us it's always easy because we guarantee transparency! Yes, you can ask for payment proof from the airline. It is provided upon request and it may take up to 10 business days to provide it.
How can I collect my commission?
Commission is transferred to your bank account.
What is Trouble Flight commission?
Trouble Flight works on a no win, no fee basis. We will charge the lowest commission on the market, of 25%+VAT of the compensation amount, for cases settled amicably with the airlines. For compensations collected from airlines as a result of legal action taken by us and our legal partners, commission is 50% (VAT included). For ineligible compensations, or in case of losing the case in court, you will not be charged anything.
Why does it say up to 600€ but I'm eligible only for 250€?
Please note, EC261 defines several compensation levels directly related to flight distance, date of cancellation notification or delay at destination. Flights shorter than 1500km will only be eligible for a maximum of 250€. While flights between 1500km and 3500km can be eligible for 400€. Only flights longer than 3500km may be eligible for 600€.
Your flight was a mess. Your claim won’t be.
It’s free to start, and you only pay if we win.
