Daugavpils, Latvia’s second-largest city, sits proudly in the southeastern part of the country, near the borders of Belarus and Lithuania. Known for its rich history, cultural diversity, and the stunning Daugavpils Fortress, this city is a hidden gem for travelers seeking an authentic Eastern European experience. However, for those passing through Daugavpils International Airport (DGP), the journey can sometimes hit a snag—flight delays. Whether you’re heading to Riga, Vilnius, or beyond, a delayed flight can disrupt your plans and leave you stranded in this charming yet remote location.
But there’s a silver lining: you may be entitled to compensation for your inconvenience. Under European regulations, passengers can claim up to €600 for significant flight delays, depending on the circumstances and flight distance. Navigating this process can be tricky, especially in a smaller airport like Daugavpils, but Trouble Flight is here to simplify it. This online service specializes in securing compensation for air passengers, offering a hassle-free, no-win, no-fee solution. In this guide, we’ll explore why delays happen at Daugavpils International Airport, your legal rights, how Trouble Flight can assist, and practical tips for handling disruptions in this unique Latvian city.
Daugavpils International Airport (DGP) is a small but vital hub, primarily serving regional flights to Riga and other nearby destinations. Its modest size and location in Latvia’s rural southeast make it susceptible to specific challenges that can lead to flight delays. Here are the most common reasons:
Daugavpils experiences a continental climate, with cold, snowy winters and warm, sometimes stormy summers. Winter months can bring heavy snowfall, icy runways, and fog, all of which can ground flights. In summer, sudden thunderstorms can also cause delays. These weather-related disruptions often fall under "extraordinary circumstances," meaning airlines may not be liable for compensation.
Smaller airports like Daugavpils rely on a limited number of aircraft and crew. A mechanical problem with a plane or a delay in crew scheduling can have a ripple effect, causing multiple flights to be delayed. Since the airport handles fewer flights, there are limited backup options, making these issues more impactful.
Daugavpils is located near the borders of Belarus and Lithuania, and its airspace can be affected by regional air traffic control issues or restrictions. While less common, these factors can still lead to delays, especially if there are broader disruptions in European airspace.
Understanding the cause of your delay is crucial for determining your eligibility for compensation. Trouble Flight’s experts can help assess whether your situation qualifies under European regulations.
As a passenger departing from Daugavpils International Airport, you are protected under European Regulation 261/2004, which applies to all flights leaving from EU airports. This means that if your flight is delayed by more than three hours, you may be entitled to compensation, provided the delay was not caused by extraordinary circumstances like severe weather or air traffic control strikes.
The compensation amount depends on the flight distance:
€250 for flights up to 1,500 km (e.g., Daugavpils to Riga or Vilnius).
€400 for flights between 1,500 and 3,500 km.
€600 for flights over 3,500 km (less common from Daugavpils).
Since most flights from Daugavpils are short-haul, the typical compensation is €250 per passenger. Additionally, if your delay leads to extra costs, such as missed connections or accommodations, the Montreal Convention may allow you to claim up to approximately €1,500 for those expenses.
For example, if your flight from Daugavpils to Riga is delayed by four hours due to a technical issue, you could be eligible for €250 in compensation. Trouble Flight can help you navigate these regulations and ensure you receive what you’re owed.
Dealing with airlines directly can be a frustrating experience, especially when you’re already stressed from a delay. Airlines may delay responses, request excessive documentation, or deny claims outright. Trouble Flight takes the hassle out of the process by handling everything on your behalf. Here’s how it works:
Start by visiting Trouble Flight’s website and using their free Compensation Calculator. Enter your flight details—such as the flight number, date, and delay duration—and the tool will estimate your potential compensation. This gives you a clear idea of what you might be entitled to.
Once you’ve confirmed eligibility, submit your claim along with basic documentation like your boarding pass or flight ticket. Trouble Flight’s team will then take over, contacting the airline, gathering necessary evidence, and negotiating on your behalf.
Trouble Flight operates on a no-win, no-fee basis, meaning you pay nothing upfront. If your claim is successful, they take a 25% commission (plus VAT) from the compensation amount. If legal action is required and successful, an additional 50% Legal Action Commission (including VAT) applies. If the claim fails, you owe nothing.
For a €250 compensation claim, you would receive approximately €187.50 after the standard commission (minus VAT), or €125 if legal action is needed. This transparent model ensures you’re never at financial risk.
If you find yourself facing a delay at Daugavpils International Airport, taking the right steps can strengthen your compensation claim:
Keep all travel documents, including your boarding pass, ticket, and any delay notifications from the airline. Take photos of the departure board or any written announcements about the delay.
Politely ask airline staff why the flight is delayed. If the cause is within the airline’s control—such as a mechanical issue or crew scheduling problem—you’re more likely to be eligible for compensation.
Note when you were informed of the delay and when your flight finally departs or arrives. Compensation is triggered if the delay exceeds three hours at your final destination.
Once you’ve gathered the necessary information, head to Trouble Flight’s website and start your claim using their Compensation Calculator. They’ll handle the rest, ensuring your case is pursued efficiently.
While waiting at the airport, amenities are limited due to its small size. However, there is a café where you can grab a snack or a drink. If the delay is extensive, the airline should provide meals or accommodations, but if they don’t, keep receipts for any expenses—Trouble Flight can help you recover those costs.
Daugavpils International Airport is located about 12 km from the city center, and while it’s not a major hub, there are still options to make the most of your time during a delay:
If you have several hours to spare, consider taking a taxi to the city center (approximately 15 minutes away). Explore the Daugavpils Fortress, a 19th-century military complex, or visit the Mark Rothko Art Centre, which houses works by the famous abstract expressionist painter who was born in Daugavpils.
For a quieter option, head to one of the nearby cafés or restaurants. Enjoy a traditional Latvian meal, such as pelmeni (dumplings) or karbonāde (pork schnitzel), while you wait for updates on your flight.
If your delay is significant, you might consider alternative travel options. Riga International Airport is approximately 220 km away and offers more frequent flights. However, traveling there would require a bus or taxi ride, which could take 3-4 hours. Trouble Flight can still pursue your claim for the original delay, even if you choose to reroute.
A flight delay at Daugavpils International Airport can have a disproportionate impact due to the airport’s small size and limited daily flights. For tourists, it might mean missing out on exploring the city’s historical sites or cultural attractions. For locals, it could disrupt business meetings or family gatherings in Riga or beyond. Compensation—whether €250 or more—provides financial relief and holds airlines accountable for their service.
Trouble Flight’s expertise is particularly valuable in Daugavpils, where passengers might feel overlooked by larger airlines. Their no-win, no-fee model ensures that you have nothing to lose by filing a claim, and their experience guarantees that your case is handled professionally.
Daugavpils International Airport may be small, but its delays can have a big impact on your travel plans. From weather disruptions to technical issues, delays happen—but they don’t have to leave you empty-handed. With European regulations on your side and Trouble Flight’s support, you can claim up to €600 in compensation without the stress of dealing with airlines directly. Next time your flight is delayed at Daugavpils, take a moment to document the details, then let Trouble Flight handle the rest. Your time is valuable—make sure you’re compensated for it.