How to get the right compensation for a delayed Fly One flight: everything you need to know

How to get the right compensation for a delayed Fly One flight: everything you need to know

Flight delays can be frustrating and cause considerable inconvenience for passengers, especially when it comes to Fly One flights. But knowing your rights and how to claim compensation can help you cope better. In this guide, we'll show you how to get the right compensation for a delayed Fly One flight, giving you detailed information on common causes of delays and your rights in the event of a delay. If you have experienced a delay to your Fly One flight and need assistance in claiming compensation, please do not hesitate to contact our company Trouble Flight. We are here to help you.

General information on Fly One flight delays

Flight delays can occur for many reasons, including technical problems with the aircraft, adverse weather conditions and air traffic management issues. Regardless of the cause, passengers are entitled to certain levels of assistance and, in some cases, even monetary compensation.

In the event of a flight delay of more than three hours, passengers are entitled to assistance, such as food and drink, free phone calls and messages, and free accommodation in case of need. In case of a delay of five hours or more, passengers also have the right to opt for a ticket refund or an alternative flight.

As for monetary compensation, passengers are entitled to claim it if their flight is delayed for more than three hours, unless the delay was caused by exceptional circumstances, such as adverse weather conditions. Compensation can vary depending on the length of the delay and the distance of the flight, but in general, passengers can claim up to €600 per person.

It is important to note that passengers only have two years to file a claim for compensation from the date of the flight.

Understand the causes of the flight delay and your rights

To understand your rights in the event of a Fly One flight delay, it is important to understand the common causes of flight delays.

One of the most common causes of flight delays is bad weather. Adverse weather conditions, such as storms, can cause flight delays or cancellations, as passenger safety is always a top priority.

Technical problems with the aircraft are another common cause of delays. If the aircraft has to be repaired or replaced before the flight, this can cause significant delays.

In addition, air traffic management problems can cause delays. For example, if there is another flight that has a problem and needs to be handled as a priority, this can cause delays for subsequent flights.

It is important to note that in the case of delays caused by exceptional circumstances such as those just mentioned, the airline is not obliged to provide monetary compensation. However, passengers are always entitled to assistance, such as food and drink, free phone calls and messages, and free accommodation in case of need.

In general, it is important to know your rights as a passenger in the event of a Fly One flight delay and how to claim compensation if necessary. 

How to obtain compensation for a delayed Fly One flight

If you have suffered a Fly One flight delay of more than three hours and it was not caused by extraordinary circumstances, you are entitled to claim monetary compensation. Here are the steps to claim your compensation:

Keep all evidence of the delay, such as your flight confirmation, hotel receipt if you had to stay overnight due to the delay, and any other documentation related to the delay.

Contact the airline's customer service department to submit your claim for compensation. Make sure you provide all the necessary information and evidence to support your claim.

If your claim is rejected or you are not satisfied with the response you received, you can file a complaint with the National Aviation Safety Authority.

If you are unable to resolve the issue with the airline, you can also consider turning to a specialised company to help you get the right compensation.

It is important to note that passengers only have two years to file a claim from the date of the flight, so don't wait too long to take action.

Our company Trouble Flight, offers you assistance in claiming compensation for delayed, cancelled or overbooked Fly One flights. We take care of all the necessary paperwork to get you the compensation you deserve.

Conclusion

Flight delays can be frustrating and cause considerable inconvenience for passengers, especially when it comes to Fly One flights. However, knowing your rights and knowing how to claim compensation can help you cope better.

In this guide, we have provided you with detailed information on how to get the right compensation for a delayed Fly One flight, understanding the common causes of delays and your rights in the event of a delay.

If you have experienced a delay to your Fly One flight and need assistance in claiming compensation, please do not hesitate to contact our company Trouble Flight. We are here to help you.