Delayed Lufthansa flight? Here's how to get the right compensation

Delayed Lufthansa flight? Here's how to get the right compensation

Welcome to our Lufthansa flight delays page. We understand the importance of a punctual flight for passengers and know that delays can cause considerable inconvenience. On this page, we'll provide you with comprehensive information about your rights as a passenger in the event of a delay, the common causes of delays to Lufthansa flights and how to obtain compensation for your delayed flights. We're here to help you get the right compensation quickly and easily, so don't hesitate to contact Trouble Flight for assistance with your claim.

Common causes of delays and passenger rights

To better understand how to obtain compensation for a delayed Lufthansa flight, it is important to understand the common causes of delays to Lufthansa flights and passenger rights in the event of a delay.

Common causes of delays to Lufthansa flights can include adverse weather conditions, technical problems with the aircraft, airport overcrowding and staffing problems.

Passenger rights in the event of a delay depend on the distance of the flight and the circumstances of the delay. In general, if the delay is less than 3 hours, passengers are not entitled to compensation. If the delay exceeds 3 hours, passengers are entitled to compensation of up to € 600 depending on the distance of the flight.

For international flights, passengers are entitled to information about their right to compensation, free assistance such as food and drink, phone calls and messages, and free accommodation if necessary. In case of a long delay, passengers can also opt for a refund of their ticket or an alternative flight.

It is important to note that there are exceptions and special circumstances that may affect your rights, so it is important to consult your ticket conditions and Lufthansa regulations.

How to obtain compensation

If you have suffered a delay to your Lufthansa flight, you are probably interested in knowing how to obtain compensation. Here is a guide to help you understand the process and what to expect.

Check if you are entitled to compensation: as mentioned above, passengers' rights in the event of a delay depend on the distance of the flight and the circumstances of the delay. Check whether your delay meets the criteria for compensation.

Collect the necessary documents: to claim compensation, you will need documents such as proof of ticket purchase, flight confirmation and proof of delay.

Submit your claim: you can submit your claim directly to Lufthansa through their website or by contacting their customer service. Alternatively, you can use the services of a specialised company such as Trouble Flight for assistance with your claim.

Wait for a response: Lufthansa has 14 days to respond to your claim. In the meantime, you may be asked to provide additional information or documents.

Receive your compensation: once your claim has been accepted, you will receive your compensation by bank transfer or cheque.

Please remember that there may be exceptions and special circumstances that may affect your rights and the possibility of obtaining compensation, so it is important to consult your ticket conditions and Lufthansa regulations. If you have any doubts or difficulties, please do not hesitate to contact our Trouble Flight company for assistance with your claim.

Conclusion

In conclusion, delays on Lufthansa flights can cause considerable inconvenience to passengers. Knowing your rights and the procedures for claiming compensation can help you better manage the situation and get the right compensation. We thank you for visiting our page and hope you found the information useful. If you have suffered a delay to your Lufthansa flight and need assistance in claiming compensation, please do not hesitate to contact our company Trouble Flight. We are here to help you get the right compensation quickly and easily.