How to handle a delayed Tarom flight and get the refund or compensation due

How to handle a delayed Tarom flight and get the refund or compensation due

Travelling by air is often a convenient and fast option, but it can also be a source of stress when flights are delayed or cancelled. If you have been the victim of a delayed Tarom flight, know that you have rights and options to handle your complaint and obtain the refund or compensation due. In this guide, we will provide you with information on European Regulation 261/2004 and show you how to deal with a delayed Tarom flight effectively, while also giving you some useful tips.

What is European Regulation 261/2004

European Regulation 261/2004 is a European Union law that establishes the rights of passengers in the event of cancelled, delayed or overbooked flights. This law applies to all flights to and from an airport in the European Union, regardless of airline and route.

If your Tarom flight is delayed more than three hours beyond its scheduled arrival time, you are entitled to receive a refund or compensation, depending on the circumstances. In addition, you are entitled to free assistance, such as meals and drinks, telephone calls and accommodation in case of need. In the event of a cancelled flight, you are also entitled to be informed in good time and to choose between a refund or an alternative flight.

It is important to note that European Regulation 261/2004 does not apply in the event of adverse weather conditions or other exceptional circumstances beyond the airline's control. In addition, in order to claim reimbursement or compensation, the flight must have been booked and confirmed and the passenger must be present at the airport in time for the flight.

How to handle a delayed Tarom flight

If you have been the victim of a delayed Tarom flight, there are a few steps you can follow to handle your claim and get the refund or compensation due.

Keep all your flight documents: keep all your flight documents safe, including your ticket, receipt, booking confirmation and itinerary. You will need these to prove that you actually made the flight and to quantify the damages incurred.

Contact Tarom: contact Tarom airline as soon as possible to report the delay and to inform you of your rights and how to claim a refund or compensation.

Use an assistance service: if you are unsure of how to handle your complaint or would like professional assistance, you can use an assistance service that specialises in handling complaints about delayed or cancelled flights.

Fill in the necessary documentation: fill in all the necessary documentation to request reimbursement or compensation, including the complaint form and flight documentation.

Submit the complaint: send the complaint to the airline company and to the handling service, if you have decided to use one. Make sure you provide all the required details and documentation, such as receipts for meals and accommodation if needed.

Monitor the status of the complaint: monitor the status of the complaint and make sure to follow any further steps necessary, such as providing additional documentation or filing a formal complaint.

Consider legal action: if you are not satisfied with the outcome of the complaint or if the airline does not respond, you can consider legal action with the help of a lawyer specialising in consumer law.

Keeping track of your steps and documents, contacting the airline in a timely manner and considering the use of a professional assistance service are all important steps to handle a delayed Tarom flight in the best possible way and to obtain the refund or compensation due.

Useful tips

To help you cope with a delayed Tarom flight, here are some useful tips to help you:

Keep all receipts: you may need to document the costs incurred due to the delay, so keep all receipts for meals, accommodation and transport.

Contact the airline promptly: do not wait too long before contacting the airline to ask for assistance or a refund.

Know your rights: inform yourself about your rights as a passenger according to European Regulation 261/2004, so that you know what to ask for and what to expect.

Use a specialised assistance service: if you want to avoid having to deal with a complex claim on your own, consider using a specialised assistance service, such as Trouble Flight, which will help you obtain the refund or compensation due more quickly and safely.

Plan ahead: if you know that your flight has been delayed or cancelled, look for an alternative solution now, such as an alternative flight or refund, so that you don't have to spend too many hours at the airport.

By following these useful tips, you will be able to better handle a delayed Tarom flight and get the refund or compensation due.

Conclusion

In conclusion, a delayed Tarom flight can cause a lot of problems and stress, but by knowing your rights and following these useful tips, you can handle it in the best possible way and get the refund or compensation due. Remember to keep all receipts, contact the airline promptly, know your rights and use a specialised assistance service.

If you are struggling with a delayed Tarom flight and want to get the compensation you deserve, do not hesitate to contact Trouble Flight. We are here to help you handle your claim and get the refund or compensation you are owed quickly and safely.