Cancelled Flight in Tirana? Know Your Rights and Claim Compensation

Flight cancellations can be frustrating and stressful, especially when you're far from home or on a tight schedule. If you recently experienced a cancelled flight in Tirana, Albania, you might be entitled to compensation under European Regulation EC 261/2004 and local Albanian regulations, specifically Article 7 of Bylaw No 1 dated 26.02.2013. This guide will help you understand your rights as a passenger, the compensation you may be eligible for, and how to successfully claim it.

Understanding Your Rights Under EC 261

European Regulation EC 261/2004 is one of the most comprehensive air passenger rights regulations in the world. It applies to all flights departing from or arriving at EU airports on EU-registered airlines. While Albania is not part of the European Union, many flights to and from Tirana International Airport (TIA) are operated by EU carriers, which means EC 261 may still apply.

Under EC 261, passengers affected by flight cancellations are entitled to compensation if:

1. The flight is cancelled within 14 days of the scheduled departure.

2. The airline is responsible for the cancellation (i.e., it wasn’t caused by extraordinary circumstances such as severe weather or airport strikes).

If you meet these criteria, you could be entitled to compensation ranging from €250 to €600, depending on the distance of your flight:

• €250: For flights up to 1,500 km

• €400: For flights between 1,500 km and 3,500 km

• €600: For flights over 3,500 km

In addition to monetary compensation, EC 261 also provides passengers with the right to care. Airlines must offer meals, refreshments, hotel accommodation (if necessary), and transportation to and from the airport during the waiting period.

Article 7 of Bylaw No 1 of the Republic of Albania

Beyond EC 261, Albania has its own set of regulations to protect air passengers. Article 7 of Bylaw No 1, issued on 26.02.2013 by the Republic of Albania, outlines additional rights for passengers facing flight cancellations or significant delays.

According to Article 7, airlines operating in Albania must:

• Provide clear communication to passengers regarding the reasons for flight cancellations.

• Offer alternative transportation options or a full refund if the passenger chooses not to travel.

• Ensure the provision of basic services, including meals, refreshments, and, when necessary, hotel accommodation.

Furthermore, passengers may have the right to additional compensation if the cancellation causes significant inconvenience or financial loss.

How to Claim Compensation for a Cancelled Flight in Tirana

If your flight has been cancelled and you believe you are entitled to compensation, follow these steps:

1. Gather Necessary Documents

Before initiating a claim, make sure you have all the necessary documents, including:

• Your booking confirmation or ticket

• Boarding pass (if available)

• Any communication from the airline regarding the cancellation

• Receipts for any expenses incurred due to the cancellation (e.g., meals, hotel accommodation)

2. Contact the Airline

The first step is to contact the airline directly. Most airlines have a formal process for handling compensation claims. Be sure to provide all relevant details, including your flight number, date of travel, and a description of the disruption.

3. File a Claim with Trouble Flight

If the airline refuses to compensate you or delays the process, you can turn to professional services like Trouble Flight. Our experienced team specializes in handling compensation claims for flight disruptions, ensuring you get the compensation you deserve without the hassle.

Why Choose Trouble Flight?

At Trouble Flight, we have a proven track record of successfully helping passengers claim compensation for cancelled flights. Here’s why thousands of travelers trust us:

• Expertise in EC 261 and Local Regulations: Our team is well-versed in both European and Albanian passenger rights laws, ensuring your claim is handled professionally.

• No Win, No Fee: We operate on a contingency basis, meaning you only pay if we succeed in getting you compensated.

• Hassle-Free Process: We handle the entire process for you, from filing the claim to negotiating with the airline.

Common Questions About Flight Cancellation Compensation

Q: What if the airline offers me a voucher instead of cash compensation? A: Under EC 261, you have the right to request cash compensation. While airlines may offer vouchers, you are not obligated to accept them.

Q: Can I claim compensation if my flight was cancelled due to technical issues? A: Yes, technical issues are generally considered the airline’s responsibility, meaning you may be entitled to compensation.

Q: How long does it take to receive compensation? A: The duration varies depending on the airline’s response. On average, it can take a few weeks to a few months. Trouble Flight ensures your claim is processed as quickly as possible.

Conclusion

Experiencing a cancelled flight in Tirana can disrupt your plans and cause unnecessary stress. However, with the right knowledge and assistance, you can turn the situation around and claim the compensation you are entitled to under EC 261 and Albanian Bylaw No 1. If you need help with your claim, don’t hesitate to contact Trouble Flight. We’re here to make the process simple and stress-free, so you can focus on your journey.

Start your claim today and let Trouble Flight handle the rest!