Nestled on the shores of Lake Ohrid, one of Europe’s oldest and deepest lakes, Ohrid is a captivating destination known for its natural beauty and rich history. But if you’re stuck due to a flight cancellation in Ohrid, the situation can feel frustrating and overwhelming. This guide will walk you through what to do, how to claim compensation, and even how to enjoy your unexpected time in this Macedonian gem.
Flight cancellations can happen for several reasons, including bad weather, technical issues, or operational disruptions. Ohrid’s St. Paul the Apostle Airport (OHD) is a smaller airport that primarily handles seasonal and regional flights. Its size and limited capacity can sometimes exacerbate delays and cancellations. Understanding the reason behind your cancellation is key to knowing your rights.
If your flight departing from or arriving in Ohrid is cancelled, you may be entitled to compensation under EC261, the European Union’s air passenger rights regulation. This regulation applies if your flight is operated by an EU airline or departs from an EU country.
Here’s what you should know:
Compensation Amounts: Depending on the flight distance, you can claim between €250 and €600.
Conditions for Compensation: The cancellation must be the airline’s fault, such as technical issues or staffing problems. Weather-related cancellations or extraordinary circumstances are exempt.
Additional Rights: If your flight is cancelled, the airline must offer you a choice between a refund or rebooking on the next available flight. They are also obligated to provide meals, refreshments, and accommodation if your delay extends overnight.
If no immediate flights are available from Ohrid, look into nearby airports for alternative routes. Skopje International Airport (SKP), located about 170 kilometers away, is Macedonia’s primary hub and offers more frequent connections. You can reach Skopje via:
Bus: Direct buses between Ohrid and Skopje are affordable and comfortable, with travel times of about 3-4 hours.
Taxi or Private Transfer: For quicker travel, consider hiring a taxi or private transfer, which takes around 2.5 hours.
Given Ohrid’s location near the borders of Albania and Greece, airports like Tirana International Airport (TIA) or Thessaloniki Airport (SKG) might also offer viable alternatives. Both can be reached within a few hours by car or bus.
Contact the Airline Immediately Speak with the airline’s customer service desk at the airport or call their hotline to understand your options for rebooking or refunds.
Document Everything Keep records of your ticket, boarding pass, and any communication with the airline. Take photos of cancellation notices or delayed flight screens at the airport.
Claim Your Compensation If eligible, file a claim with the airline. Trouble Flight can assist you in navigating the process and ensuring you receive what you’re owed.
Arrange Accommodation If your flight delay requires an overnight stay, ask the airline to provide accommodation or reimburse reasonable costs. Ohrid boasts a variety of charming hotels and guesthouses, from lakeside retreats to cozy inns in the Old Town.
While a flight cancellation is inconvenient, it’s also an opportunity to explore more of Ohrid. Here are some suggestions:
Visit the Church of St. John at Kaneo: Perched on a cliff overlooking Lake Ohrid, this iconic church offers breathtaking views.
Explore Samoil’s Fortress: Climb to the top for panoramic vistas of the lake and surrounding mountains.
Take a Boat Ride: Lake Ohrid is a UNESCO World Heritage Site, and a boat tour provides a unique perspective of its beauty.
Savor Local Cuisine: Try traditional Macedonian dishes like ajvar, grilled fish, and tavche gravche at a lakeside restaurant.
Q: What should I do if my flight is cancelled and I’m stranded at Ohrid Airport? A: Contact the airline for rebooking options or refunds. Ensure they provide any necessary accommodations, such as meals and a hotel stay. Consider exploring alternative airports or connecting flights from nearby hubs.
Q: How do I get to Skopje if my flight from Ohrid is cancelled? A: You can take a direct bus, which is cost-effective and takes about 3-4 hours. Alternatively, hire a taxi or private transfer for faster travel.
Q: Can I claim compensation for a flight cancellation at Ohrid Airport? A: Yes, if the cancellation is the airline’s fault and meets the criteria under EC261, you can claim between €250 and €600.
At Trouble Flight, we specialize in helping passengers claim their rights under EC261. From documentation to negotiation, our team handles everything to ensure you receive the compensation you deserve. Don’t let a cancelled flight ruin your plans—reach out to us for expert assistance.