If your flight from Târgu Mureș (Transylvania Airport) has been cancelled, you might feel stranded and unsure about your next steps. Understanding your rights and knowing how to navigate this situation can make all the difference. European regulations, specifically EC261/2004, protect passengers in such cases, offering you the possibility of significant compensation—up to €600—depending on your flight details.
Târgu Mureș is a charming city located in central Romania, and its airport, Transylvania Airport (TGM), serves as a regional hub connecting travelers to various European destinations. However, flight cancellations can occur for a variety of reasons:
Bad Weather: Fog, snow, or storms can make flights unsafe.
Technical Issues: Airlines sometimes face unexpected mechanical problems.
Air Traffic Strikes: Labor disruptions in nearby regions can impact flights.
Low Passenger Numbers: Budget airlines may cancel flights if demand is insufficient.
If your flight from Târgu Mureș is cancelled, the airline must provide:
Rebooking or Refund: You have the right to choose between rebooking on the next available flight or receiving a full refund.
Care While You Wait: This includes meals, refreshments, and hotel accommodations if necessary.
Compensation: You may be entitled to compensation ranging from €250 to €600, depending on the distance of your flight and the delay caused by the cancellation.
For example:
Flights under 1,500 km: €250
Flights between 1,500 and 3,500 km: €400
Flights over 3,500 km: €600
To claim compensation, gather the following documents:
Your booking confirmation or ticket.
Any cancellation notices received from the airline.
Receipts for additional expenses (e.g., meals, transport).
Once you have these, contact the airline’s customer service or use Trouble Flight’s services to handle the claim on your behalf. Our expertise ensures your claim is processed quickly and effectively, with no upfront costs.
When a flight is cancelled at Târgu Mureș, exploring nearby airports can be a smart move to salvage your plans. The closest alternative is Cluj-Napoca International Airport (CLJ), approximately 100 km away. Cluj offers a wider range of destinations and airlines, increasing your chances of finding an alternative flight.
By Car: It’s about a 1.5-hour drive via the E60.
By Bus: Regular buses connect Târgu Mureș to Cluj, with travel times of 2 to 2.5 hours.
By Train: Trains operate frequently between the two cities, offering a comfortable and affordable alternative.
If you manage to book a flight from Cluj-Napoca, make sure to check with your original airline about covering the cost of transport to this alternative airport.
Act Quickly: Check for rebooking options or alternate flights as soon as you learn about the cancellation.
Use Travel Apps: Apps like Skyscanner or Google Flights can help you find the fastest alternate routes.
Keep Receipts: Airlines are required to reimburse additional costs incurred due to the cancellation.
Leverage Compensation Services: Let Trouble Flight handle your claim while you focus on rebooking and enjoying your trip.
If you’re stuck in Târgu Mureș due to a cancelled flight, consider taking the opportunity to explore this beautiful city. Visit the Palace of Culture, a stunning example of Art Nouveau architecture, or stroll through the Rose Garden for a moment of peace. The city’s rich history and friendly locals will surely make your unplanned stay more enjoyable.
What happens if my flight is cancelled due to weather?
While compensation under EC261 does not apply to cancellations caused by extraordinary circumstances like severe weather, the airline must still offer rebooking or a refund and provide care while you wait.
Can I claim compensation for low-cost airline cancellations?
Yes. EC261 covers all flights departing from EU airports, regardless of the airline’s pricing model.
What if I miss a connecting flight due to a cancellation?
If all flights are under the same booking, the airline must ensure you reach your final destination or compensate you for delays.
Don’t let a cancelled flight from Târgu Mureș ruin your travel plans. With Trouble Flight, claiming up to €600 in compensation has never been easier. Submit your claim today and let us handle the complexities while you focus on planning your next adventure!