Abu Dhabi, the dazzling capital of the United Arab Emirates, is a major global transit hub. With a world-class airport handling millions of passengers yearly, flight cancellations are inevitable. Whether your flight got cancelled due to bad weather, operational disruptions, or airline issues, you have rights!
If your flight was departing from Abu Dhabi and got cancelled, you may be entitled to compensation of up to €600 per passenger under certain air passenger rights regulations. Read on to discover your options and how to claim your money hassle-free.
Flight cancellations can occur for various reasons, and understanding them can help you plan better. The most common causes include:
Extreme Weather – Sandstorms, intense heat, or unexpected storms can shut down flights.
Technical Issues – Airlines cancel flights when aircraft need urgent maintenance.
Operational Problems – Crew shortages, baggage handling failures, or airport congestion can lead to cancellations.
Overbooking – Sometimes, flights are overbooked, and some passengers get involuntarily bumped.
Airline Strikes – Pilots, cabin crew, or ground staff strikes can paralyze operations.
Regardless of the reason, if the cancellation was not caused by extraordinary circumstances, you may have the right to financial compensation.
Depending on your flight itinerary and the airline, different regulations apply:
If your flight was operated by an EU or UK airline, or if it was departing from an EU/UK airport to Abu Dhabi, you are protected under EC261/2004 or UK261 regulations.
Compensation Amounts:
€250 – Flights up to 1,500 km
€400 – Flights between 1,500 and 3,500 km
€600 – Flights over 3,500 km
Alternative Flight or Refund
You must be offered an alternative flight to your destination at no additional cost.
If you no longer wish to travel, you are entitled to a full refund of your ticket.
If you were flying with Etihad Airways or another non-EU airline, local UAE regulations apply. While compensation rules may vary, you are still entitled to care services such as food, accommodation, and rebooking.
If you need to rebook quickly, consider flights from Dubai International Airport (DXB), just 90 minutes away by car or bus. Many international airlines operate from Dubai, increasing your chances of finding an alternative flight.
Bus: E102 and E101 buses run frequently between Abu Dhabi and Dubai.
Taxi: A direct taxi costs approximately 250-300 AED (€60-€75).
Car Rental: If you're staying longer, renting a car could be a convenient option.
If your airline cannot offer a rebooking that works for you, checking flights from Dubai could be a smart move.
Stay Calm & Gather Information – Check the reason for the cancellation with the airline.
Ask for Written Confirmation – Request a written statement from the airline explaining why the flight was cancelled.
Check Compensation Eligibility – If the cancellation was due to airline issues, you may be owed up to €600 per passenger.
Request Meals & Accommodation – If the delay is long, airlines must provide food and, if necessary, a hotel stay.
Book an Alternative Flight – Ask the airline to rebook you or check other flights from Dubai if necessary.
File Your Compensation Claim – Use Trouble Flight to get your money hassle-free.
Yes, but it depends on:
The airline you were flying with
The route and whether EU/UK regulations apply
The reason for cancellation (airline responsibility vs. extraordinary circumstances)
Many airlines avoid paying compensation, hoping passengers don’t know their rights. Don’t leave your money unclaimed—let Trouble Flight handle everything for you!
To successfully claim compensation, keep these documents:
Boarding pass or ticket
Booking confirmation
Written confirmation of cancellation from the airline
Receipts for any extra expenses (food, hotel, taxi)
Once you have these, submit your claim online and let the experts handle the rest.
Filing a claim with Trouble Flight is easy:
Check Your Eligibility – Use our simple online tool.
Submit Your Claim – Upload your flight details in minutes.
Sit Back & Relax – We deal with the airline and fight for your compensation.
Get Paid – If your claim is successful, you receive your money directly.
💰 No win, no fee! You only pay if we recover your compensation.
Airlines often try to avoid compensation payments by using these excuses:
🚫 "It was bad weather." – If flights continued operating at the airport, this excuse is invalid.
🚫 "The cancellation was due to security reasons." – Airlines must prove it was an unavoidable extraordinary event.
🚫 "You were rebooked, so no compensation is due." – Compensation is separate from rebooking.
If the airline refuses your claim, let Trouble Flight handle the legal side.
A cancelled flight can ruin travel plans, but knowing your rights makes all the difference. Whether you're stuck in Abu Dhabi or planning your next move, Trouble Flight can help you get up to €600 in compensation.
✈️ Check your eligibility now and claim your money hassle-free!