What to Do If Your Flight Is Delayed in Greece

Greece is a captivating destination, famed for its sun-drenched islands, ancient ruins, and vibrant culture. Whether you're exploring the Acropolis in Athens, sailing around the Cyclades, or enjoying the beaches of Crete, Greece offers an unforgettable experience. However, even in paradise, unexpected travel disruptions like flight delays can occur. Knowing your rights and how to act when your flight is delayed in Greece can make a significant difference in how you handle the situation.

Understanding Your Passenger Rights in Greece

If your flight departing from or arriving in Greece is delayed, you may be entitled to compensation under EC261, the European regulation that protects passenger rights. Greece, as a member of the European Union, fully adheres to this regulation, which applies to all flights within the EU, as well as flights departing from the EU or operated by EU-based airlines.

Under EC261, airlines are obligated to provide care and compensation for delays that meet specific criteria:

• Flight Delays of Over 2 Hours: The airline must offer free refreshments, meals, and access to communication, such as phone calls or emails. For longer delays, accommodation and transportation to and from the airport must also be provided if required.

• Flight Delays of Over 3 Hours: If your flight reaches its final destination with a delay exceeding three hours, you may be eligible for monetary compensation unless the delay was caused by extraordinary circumstances (e.g., severe weather, air traffic control strikes).

• Compensation Amounts: Depending on the distance of your flight, you could receive compensation of up to €600 per passenger.

Steps to Take When Your Flight Is Delayed in Greece

When faced with a flight delay in Greece, follow these steps to safeguard your rights:

1. Confirm the Delay: Check the flight status online or through airport information screens. Airlines should provide updates on the situation.

2. Request Written Confirmation: Ask the airline for written confirmation of the delay, including the reason and duration. This documentation is essential for any future claims.

3. Keep Receipts: If you incur any expenses due to the delay (e.g., meals, transportation, or accommodation), retain all receipts as proof. Airlines are obligated to reimburse these costs when they fail to provide assistance.

4. Avoid Accepting Early Compensation: Airlines may offer vouchers or partial compensation during delays. Be cautious about accepting these offers as they may waive your right to full monetary compensation.

5. File a Claim: Submit your claim directly with the airline or through a professional service like Trouble Flight to ensure accuracy and a higher chance of success.

Common Causes of Flight Delays in Greece

Greece is a busy tourist hub, especially during the summer months. Here are some common reasons flights might be delayed:

• Seasonal Congestion: Popular airports such as Athens International Airport and Santorini National Airport often face heavy traffic during peak travel seasons.

• Weather Conditions: Strong winds, especially in the Aegean Sea, can disrupt flight schedules.

• Air Traffic Strikes: Greece occasionally experiences strikes by air traffic controllers, which can lead to widespread delays.

• Technical Issues: Routine maintenance or unexpected technical problems may ground flights temporarily.

Can I Claim Compensation for My Delayed Flight in Greece?

Yes, you can! If your flight delay meets the criteria under EC261, you are eligible for compensation. Here’s a quick overview:

• Flight Delayed Over 3 Hours: You’re entitled to compensation, provided the delay wasn’t caused by extraordinary circumstances.

• Flights Affected by Strikes: Compensation may be claimed if the strike is by airline staff (e.g., pilots or crew). Strikes by airport staff or air traffic controllers are generally considered extraordinary circumstances.

• Technical Issues: If the delay is due to technical problems under the airline's control, you are eligible for compensation.

Exploring Greece While You Wait

While a flight delay is frustrating, Greece’s beauty can help soften the blow. If you find yourself delayed at major airports, here are some ways to make the most of your time:

• Athens International Airport: Take a short ride to the city center to visit the Acropolis or enjoy a meal in the charming Plaka district.

• Thessaloniki Airport: Relax by the waterfront promenade or explore the city's vibrant café culture.

• Santorini National Airport: Enjoy the island’s famous caldera views or sample local wines at a nearby vineyard.

How Trouble Flight Can Help

Navigating the compensation process for a delayed flight in Greece can be time-consuming and complex. That’s where Trouble Flight comes in. We specialize in handling flight delay claims under EC261, ensuring you receive the compensation you deserve without the hassle.

With our expertise:

• We handle all communication with the airline.

• We maximize your chances of receiving up to €600 in compensation.

• We operate on a no-win, no-fee basis, so you only pay if your claim is successful.

Conclusion

A flight delay in Greece can disrupt your travel plans, but understanding your rights ensures you don’t face additional losses. Whether you’re stuck at Athens International Airport or a smaller island airport, EC261 is there to protect you. Document your delay, claim your compensation, and turn to Trouble Flight for expert assistance.

Greece’s beauty is worth the wait—and with the right preparation, you can make the most of your time even when travel plans go awry.