Flying from Genoa can be a fantastic experience, with its stunning coastal views and easy access to key European destinations. However, if you’ve ever faced flight overbooking in Genoa, you know how frustrating it can be. Airlines sometimes sell more tickets than available seats, leaving passengers stranded at the airport. The good news? You have rights, and you may be entitled to compensation of up to €600 under EU Regulation EC261.
Flight overbooking is a common airline practice aimed at compensating for no-shows. While it helps airlines maximize revenue, it often results in passengers being denied boarding, even when they have confirmed tickets. Overbooking affects major airlines operating at Genoa Cristoforo Colombo Airport (GOA), particularly on popular routes to Rome, London, and Paris.
If you've been denied boarding at Genoa Airport due to overbooking, follow these steps:
Stay Calm and Ask for a Written Statement – The airline must provide a document confirming that you were denied boarding due to overbooking.
Request Compensation – Under EC261, you are entitled to up to €600 in compensation, depending on the flight distance.
Ask for Alternative Flights – You may be offered a replacement flight. If it doesn't suit you, consider alternative airports nearby, such as Milan Malpensa (MXP) or Milan Linate (LIN), which are about 2 hours away.
Claim Food and Accommodation – If your replacement flight is scheduled for the next day, the airline must cover your hotel stay and meals.
File a Compensation Claim – Trouble Flight can help you get the compensation you deserve quickly and hassle-free.
The amount of compensation depends on the flight distance:
€250 for flights up to 1,500 km
€400 for flights between 1,500 and 3,500 km
€600 for flights over 3,500 km (if the journey starts or ends outside the EU)
You are eligible for compensation if:
You had a confirmed booking.
You arrived on time for check-in.
The airline did not offer a suitable alternative flight.
Being stranded at Genoa Airport doesn’t mean your trip is ruined. If you need to reach your destination quickly, consider:
Checking flights from Milan Malpensa (MXP) or Milan Linate (LIN) – Both are accessible by train or shuttle from Genoa in about two hours.
Looking for budget airlines – Sometimes, low-cost carriers from Milan offer last-minute deals.
Taking a train – If you're heading to Rome, Florence, or Venice, a train may be a faster and stress-free alternative.
Overbooking is more frequent on busy routes, particularly flights to major hubs like Rome, Munich, and London. If you’re flying from Genoa to these destinations, check your flight status in advance and arrive early to increase your chances of securing your seat.
Check-in online early – Passengers who check in last are more likely to be denied boarding.
Join airline loyalty programs – Frequent flyers often receive priority boarding.
Avoid peak travel times – Overbooking is more common during holidays and weekends.
Airlines often offer travel vouchers instead of cash compensation. However, before accepting:
Compare the offer with your legal compensation amount – A voucher worth €200 is not the same as the €600 you may be entitled to.
Make sure you’re happy with the new flight arrangement – If the airline rebooks you on a less convenient route, you may still be eligible for compensation.
Claiming compensation for overbooking can be a tedious process, but Trouble Flight makes it easy. Our experts handle everything, from filing claims to negotiating with airlines. You don’t pay unless we win your case!
No win, no fee – You only pay if we successfully claim compensation for you.
Fast and stress-free process – We handle all the paperwork.
Over 95% success rate – We’ve helped thousands of passengers get the money they deserve.
Flight overbooking in Genoa is frustrating, but you don’t have to suffer the consequences. Know your rights, explore alternative options, and claim your rightful compensation. Whether you’re stranded at Genoa Airport or looking for a way to reach your destination faster, Trouble Flight is here to help.
Don’t let airlines get away with overbooking—claim your compensation today!