Flight Overbooking in Rome – What to Do and How to Get Compensated

Rome, with its world-renowned landmarks like the Colosseum, the Vatican, and the Trevi Fountain, is one of Europe’s busiest travel hubs. Millions of tourists and business travelers fly in and out of its airports—Fiumicino (FCO) and Ciampino (CIA)—every year. Unfortunately, the high demand for flights also leads to a common issue: flight overbooking. If you have been denied boarding due to overbooking, you might be entitled to significant compensation under European regulation EC261/2004.

Why Do Airlines Overbook Flights in Rome?

Flight overbooking is a common airline practice where more tickets are sold than available seats on the plane. Airlines do this because they expect some passengers to miss their flights. However, when everyone shows up, some travelers get bumped. This practice is legal but regulated, meaning passengers affected by overbooking in Rome have rights.

What Are Your Rights If Your Flight Is Overbooked in Rome?

If your flight departing from or arriving in Rome is overbooked and you are denied boarding against your will, you are protected under EC261. Here’s what you are entitled to:

• Compensation: You could receive up to €600, depending on the flight distance.

• Alternative flight or refund: The airline must offer you either an alternative flight to your destination or a full refund.

• Care and assistance: If you are stranded for several hours, you are entitled to meals, refreshments, hotel accommodation (if necessary), and transport between the airport and the hotel.

How to Claim Compensation for Flight Overbooking in Rome

1. Do not accept travel vouchers – Airlines may offer vouchers instead of cash compensation. You are not obligated to accept them.

2. Get written proof of denial – Request a statement from the airline confirming that you were denied boarding due to overbooking.

3. Keep your documents – Save your boarding pass, flight ticket, and any communication from the airline.

4. Ask for assistance – If you are stuck at the airport, claim food, drinks, and accommodation if needed.

5. File a compensation claim – You can submit a claim directly to the airline or use a specialized service to handle the claim process for you.

Rome’s Airports: Can You Find an Alternative Flight?

Rome has two main airports: Fiumicino (Leonardo da Vinci Airport – FCO) and Ciampino (CIA). If your flight is overbooked at one airport, check for available flights at the other. Many budget airlines operate from Ciampino, offering additional options.

• How to get from Fiumicino to Ciampino: Take the Leonardo Express train to Termini Station, then a shuttle bus to Ciampino.

• How to get from Ciampino to Fiumicino: Shuttle buses run directly between the two airports, or you can take a taxi for a faster transfer.

Checking alternative departures from another airport might help you reach your destination sooner.

What to Do If You Are Stuck in Rome Due to Overbooking

If you have extra time in Rome due to an overbooked flight, make the most of it:

• Explore the city: Visit the historic center, grab authentic Italian gelato, or take a quick tour of the Vatican Museums.

• Find a comfortable stay: If you need a hotel, consider accommodations near Termini Station for easy airport access.

• Use airline-provided services: If the airline offers a hotel stay, make sure it covers meals and transportation.

Don’t Miss Out on Your Compensation – Claim Now!

If you’ve experienced flight overbooking in Rome, you could be owed up to €600 in compensation. Don’t let the airline avoid paying what you’re entitled to—start your claim today and get the money you deserve!