Flight Cancelled in Kos: What You Need to Know

Kos, an island gem in the Dodecanese archipelago of Greece, is a destination known for its stunning beaches, rich history, and vibrant nightlife. Every year, thousands of travelers flock to this Mediterranean paradise to soak up its sun-soaked charm. However, like any journey, travel plans to and from Kos can sometimes be disrupted. A common frustration is having your flight cancelled, leaving you stranded or scrambling to make alternate arrangements.

If your flight is cancelled in Kos, it’s essential to understand your rights as a passenger. Thanks to EC261/2004, a regulation established by the European Union, passengers are protected against inconveniences caused by cancellations, delays, and other flight disruptions. Here’s a detailed guide on what to do and how to seek compensation if your plans are upended.

Why Do Flights Get Cancelled in Kos?

Flights to and from Kos International Airport (KGS) can be cancelled for various reasons. Some of the most common causes include:

1. Adverse Weather Conditions: High winds, storms, or extreme heat can make flying unsafe, leading to cancellations.

2. Technical Issues: Airlines may cancel flights due to mechanical failures or maintenance requirements.

3. Operational Challenges: These include staff shortages, air traffic control restrictions, or overbooking.

4. Unexpected Events: Strikes, political unrest, or natural disasters can also disrupt flights.

Understanding the cause of your flight’s cancellation is critical, as it affects your eligibility for compensation.

Your Rights Under EC261/2004

Under EC261, passengers departing from an EU airport or flying with an EU airline are entitled to specific protections. If your flight is cancelled in Kos, you may be eligible for:

1. Rebooking or Refund: The airline must offer you the choice between rebooking on an alternative flight or receiving a full refund.

2. Care and Assistance: While waiting for your rebooked flight, the airline must provide you with meals, refreshments, accommodation (if necessary), and transportation to and from your hotel.

3. Compensation: In many cases, you can claim financial compensation ranging from €250 to €600 per passenger, depending on the flight distance and delay caused by the cancellation.

Steps to Take if Your Flight is Cancelled in Kos

If you find yourself dealing with a cancelled flight, follow these steps to ensure you protect your rights:

1. Contact the Airline: Approach the airline’s customer service desk at Kos International Airport for immediate assistance.

2. Ask for Written Confirmation: Request a document stating the reason for the cancellation.

3. Keep Receipts: Save all receipts for expenses incurred due to the cancellation, such as meals or hotel stays.

4. Document Everything: Take notes, photos, and screenshots of your flight details and any communications with the airline.

5. File a Compensation Claim: Submit a claim to the airline either directly or through a specialized service like Trouble Flight to ensure your case is handled efficiently.

Exploring Kos During Unexpected Delays

While a cancelled flight can be frustrating, Kos offers plenty of ways to make the most of your unexpected extra time. The island boasts a mix of historical landmarks, natural beauty, and lively culture. Here are some ideas to keep your spirits high:

1. Visit Ancient Sites: Explore the Asklepion, a famous ancient healing temple, or the Castle of Neratzia.

2. Relax on the Beaches: Head to Paradise Beach or Tigaki Beach to unwind by the crystal-clear waters.

3. Savor Local Cuisine: Treat yourself to traditional Greek dishes at a local taverna. Don’t miss trying moussaka or fresh seafood.

4. Stroll Through Kos Town: Wander the charming streets of the island’s capital, with its blend of modern cafes and ancient ruins.

Common Questions About Flight Cancellations in Kos

Am I always eligible for compensation if my flight is cancelled? Not necessarily. Compensation depends on the reason for the cancellation. For instance, if the disruption was caused by extraordinary circumstances beyond the airline’s control (e.g., severe weather or air traffic control strikes), the airline may be exempt from paying compensation. However, they must still provide care and assistance.

How long do I have to file a compensation claim? The time limit for filing a claim varies depending on the country of the airline. In Greece, you generally have up to five years to file your claim.

Can I claim compensation for connecting flights? Yes, if the cancelled flight in Kos caused you to miss a connection and resulted in a significant delay to your final destination, you may still be eligible for compensation under EC261.

How Trouble Flight Can Help

Navigating the complexities of EC261 claims can be overwhelming, especially when dealing with airlines that may be slow to respond. That’s where Trouble Flight comes in. Our team specializes in handling compensation claims for flight cancellations, delays, and overbooking.

Here’s why passengers trust Trouble Flight:

• Expertise in EC261: We have extensive experience with the regulations and know how to build a strong case for compensation.

• Hassle-Free Process: Simply provide us with your flight details, and we’ll handle the rest.

• No Win, No Fee: You only pay if we successfully secure compensation on your behalf.

Conclusion

A cancelled flight in Kos doesn’t have to ruin your travel experience. By understanding your rights under EC261 and taking proactive steps, you can minimize the inconvenience and even secure financial compensation. If you’re unsure where to start, let Trouble Flight guide you through the process. We’re here to ensure you get the compensation you deserve and make your journey as smooth as possible.