Reus, a charming city nestled in the heart of Catalonia, Spain, is not just famous for its rich cultural heritage and Gaudí’s architectural influence but also for its convenient proximity to the beautiful Costa Dorada. Reus Airport (REU) serves as a gateway for tourists heading to sunny beaches or exploring the vibrant nearby city of Tarragona. Despite its benefits, flight disruptions, including cancellations, can throw a wrench in your travel plans.
If you’ve faced a flight cancellation at Reus Airport, you might feel stranded and frustrated. However, it’s important to know that as a passenger, European law EC261 protects your rights. Understanding these rights is the first step to claiming compensation and turning a negative experience into an opportunity.
Flight cancellations can occur for several reasons:
Adverse Weather Conditions: Strong winds or heavy rain can make it unsafe for planes to take off or land.
Technical Issues: Airlines may cancel flights due to aircraft maintenance problems.
Air Traffic Control Strikes: Strikes across Europe often lead to widespread disruptions.
Operational Decisions: Sometimes, airlines cancel flights due to overbooking or scheduling inefficiencies.
Reus Airport, while relatively small compared to Barcelona’s El Prat Airport, sees seasonal surges in traffic, particularly during the summer. During peak travel seasons, cancellations can become more frequent due to operational challenges.
Under European Regulation EC261, passengers are entitled to compensation if their flight is cancelled, provided certain conditions are met:
The flight must have originated from an EU airport or been operated by an EU-based airline arriving at Reus.
The cancellation was not caused by “extraordinary circumstances” such as severe weather or political unrest.
The airline failed to notify you of the cancellation at least 14 days before departure.
If you meet these criteria, you could claim up to €600 per passenger depending on the distance of your flight.
Contact Your Airline: Ask for an explanation regarding the cancellation. Request assistance, such as meal vouchers, accommodation, or alternative flights.
Keep All Documents: Save your boarding pass, e-ticket, and any communication with the airline.
Explore Alternative Routes: If you're stranded at Reus, consider checking flights departing from Barcelona-El Prat Airport, which is about an hour’s drive away. Many low-cost carriers operate from both airports, increasing your chances of finding a replacement flight.
Check for Ground Transport Options: To reach Barcelona Airport, take a taxi, book a shuttle service, or use the train. Regular trains connect Reus to Barcelona Sants, from where you can easily access the airport.
Claim Compensation: If eligible, file a claim for compensation with the airline. Alternatively, let experts like Trouble Flight handle the process for you, ensuring a smooth experience and higher success rate.
If no alternative flights are available from Reus, Barcelona Airport (BCN) is a practical backup option. You can take a train from Reus Railway Station to Barcelona Sants Station. From there, the Rodalies train service will take you directly to Barcelona Airport. The entire journey typically takes around 1.5 hours.
Travelers can also consider using private transfer services or shared airport shuttles, which are efficient but slightly pricier.
Yes! If your cancelled flight from Reus was part of a multi-leg journey, and the cancellation caused you to miss a connection, you might also be entitled to claim compensation for the disruption to the entire journey. For instance, if your Reus-London flight was cancelled, causing you to miss a London-New York connection, EC261 may cover this.
Under EC261, airlines must also provide passengers with the following:
Re-routing or Refund: Airlines must offer you the choice between a full refund or a rebooking on the next available flight.
Care and Assistance: For long delays or cancellations, airlines must provide meals, refreshments, and accommodation if necessary.
Information: Airlines are required to inform passengers of their rights and explain the situation.
If your airline fails to fulfill these obligations, it strengthens your claim for compensation.
Claiming compensation can be a time-consuming process. Airlines may reject legitimate claims or delay payments. That’s where Trouble Flight steps in. We specialize in handling flight disruption claims, ensuring that passengers get the compensation they deserve without the hassle.
Our experts:
Analyze your case to determine eligibility under EC261.
Handle communication with airlines.
Fight for maximum compensation of up to €600.
Operate on a no-win, no-fee basis—you only pay if we succeed.
Flight cancellations at Reus Airport can disrupt your plans, but you don’t have to face the financial consequences alone. Whether it’s a holiday, business trip, or family visit, the inconvenience of a cancelled flight shouldn’t go uncompensated.
Act now and let Trouble Flight handle your claim. Our team of professionals is here to simplify the process and maximize your compensation. Don’t let the airlines get away with it—take action today!