Norwich Airport (NWI) may not be the largest in the UK, but it serves as a crucial travel hub for domestic and international flights. Whether you’re flying to Amsterdam, Tenerife, or one of the many seasonal holiday destinations, flight delays can disrupt your plans and cost you valuable time. But here’s the good news—if your flight was delayed for more than three hours, you could be eligible for up to €600 in compensation under EC261/2004.
There are several reasons why flights from Norwich Airport might be delayed:
Weather Conditions – Fog and rain are common in East Anglia, affecting take-offs and landings.
Air Traffic Control Restrictions – Norwich is a smaller airport, but flights can still be affected by congestion in London airspace.
Technical Issues – Aircraft maintenance or unexpected repairs can cause significant hold-ups.
Staffing Issues – Airline crew shortages can impact scheduled departures.
If your delay was caused by an airline-related issue rather than extraordinary circumstances, you have a strong case for compensation.
Your right to compensation depends on the length of your delay and the flight distance:
3+ Hours Delay – Eligible for €250 to €600, depending on distance.
5+ Hours Delay – You can request a refund if you no longer wish to fly.
Cancelled Flights – You may be entitled to re-routing or a full refund.
If your flight is severely delayed or cancelled, don’t panic—there are alternative airports nearby that might help you reach your destination faster.
London Stansted (STN) – Just 90 minutes by train from Norwich, this airport has many international connections.
East Midlands Airport (EMA) – A bit further but could be an option for alternative flights.
London Luton (LTN) – Can be reached in under two hours by train and offers numerous European flights.
If your airline offers rebooking, ask whether you can be re-routed from one of these airports. Train tickets from Norwich to Stansted cost as little as £10 when booked in advance.
If you're stuck in Norwich Airport due to a delay, follow these steps to maximize your chances of compensation:
Check the Reason for the Delay – Ask the airline staff for an official explanation.
Record the Delay Time – Take a screenshot of the departure board or your airline’s website.
Keep Your Documents – Boarding passes and booking confirmations are essential.
Request Refreshments – If delayed over two hours, airlines must provide food and drink.
Book a Hotel If Needed – If your flight is pushed to the next day, your airline must arrange accommodation.
Claim Compensation – If eligible, you can claim up to €600 per passenger.
Yes! If your flight was delayed for reasons within the airline’s control, such as technical issues or staff shortages, you may be entitled to compensation under EC261/2004. Even if the airline tries to avoid responsibility, Trouble Flight can handle your claim with no upfront costs.
Don’t let a delay ruin your travel plans—you might be owed money! Submitting a claim is simple:
Check Your Flight – Enter your flight details on our website to see if you’re eligible.
Let Us Handle It – We deal with the airline, so you don’t have to.
Get Paid – If successful, you could receive up to €600 per passenger.
Flight delays are frustrating, but they don’t have to be a total loss. If you’ve been delayed at Norwich Airport, you could turn that inconvenience into cash. Check your eligibility today and claim what’s rightfully yours!