Ostrava, the third-largest city in the Czech Republic, is known for its industrial heritage and vibrant cultural scene. While Leoš Janáček Airport Ostrava (OSR) serves as the main gateway for travelers, flight delays are unfortunately common due to weather conditions, air traffic congestion, or airline operational issues. If your flight has been delayed in Ostrava, you may have the right to financial compensation under EU Regulation EC 261/2004.
If your flight from or to Ostrava was delayed for more than three hours upon arrival and the delay was caused by the airline, you may be eligible for compensation of up to €600 per passenger. This applies to flights departing from an EU airport or operated by an EU-based airline arriving in the EU.
Several factors can contribute to flight delays at Ostrava’s airport:
Weather Conditions: Fog and snow are frequent in winter, leading to delays.
Technical Issues: Aircraft maintenance problems can lead to unexpected disruptions.
Air Traffic Congestion: A high volume of flights, especially during peak travel seasons, can impact departure schedules.
Crew Availability: Flight crew shortages or last-minute changes can affect takeoff times.
Under EU261 regulations, the compensation amount depends on the distance of your flight:
€250 for flights up to 1,500 km.
€400 for flights between 1,500 km and 3,500 km.
€600 for flights over 3,500 km (for EU-external flights).
To maximize your chances of receiving compensation, follow these steps:
Ask the airline staff for the official reason behind the delay. If it’s due to the airline’s fault (technical issue, overbooking, or operational problems), you likely qualify for compensation.
Having a copy of your boarding pass, e-ticket, and any confirmation emails is crucial for your claim.
If your delay exceeds two hours, airlines must provide free meals, refreshments, and in some cases, accommodation.
The time of arrival matters! Compensation is based on when the aircraft reaches its final destination.
You don’t have to fight alone! We specialize in handling compensation claims, ensuring you get the money you deserve.
While waiting for a delayed flight can be frustrating, Ostrava offers alternative routes:
Nearby Airports: Consider checking flights from Katowice Airport (KTW) in Poland, just 90 minutes away, or Brno-Tuřany Airport (BRQ), which offers connections to major European cities.
Train and Bus Services: The train from Ostrava to Prague runs frequently, providing access to Prague’s Václav Havel Airport (PRG), a hub with more flight options.
If your flight is cancelled, you have the right to either a full refund or a rebooking on the next available flight. Additionally, you may claim compensation if the cancellation was not caused by extraordinary circumstances like extreme weather or security risks.
Many well-known airlines operate flights from Ostrava, including:
Ryanair – Budget-friendly flights to multiple European destinations.
Smartwings – Popular for charter and leisure flights.
LOT Polish Airlines – Connecting Ostrava to major international hubs via Warsaw.
If any of these airlines caused your delay, you may be eligible for compensation.
Under EU261, passengers have clear rights when facing flight delays:
Right to care (meals, accommodation for long delays)
Right to alternative transport or refund
Right to financial compensation in applicable cases
Claiming compensation can be complex, but we make it fast and hassle-free:
Enter Your Flight Details – Use our online form.
We Handle the Claim – Our experts deal with the airline on your behalf.
Get Paid – If successful, you receive up to €600 directly to your account.
A flight delay in Ostrava doesn’t have to mean frustration and financial loss. Know your rights, take action, and claim the compensation you deserve. Start your claim now and turn your delay into cash!