Flight Overbooking in Brno – What to Do and How to Get Compensation

Flight overbooking is a common issue at airports worldwide, and Brno–Tuřany Airport (BRQ) is no exception. If you have been denied boarding due to overbooking, you may be eligible for financial compensation of up to €600 under European law. In this guide, we’ll walk you through your rights, what steps to take, and how to maximize your chances of receiving the compensation you deserve.

Understanding Flight Overbooking

Airlines often sell more tickets than available seats, assuming some passengers will not show up. However, when more passengers arrive than seats available, some are denied boarding involuntarily. If this happens to you at Brno–Tuřany Airport, don’t panic—you have rights.

Brno–Tuřany Airport and Alternative Travel Options

Brno–Tuřany Airport (BRQ) is the second-largest airport in the Czech Republic and serves both domestic and international flights. If you experience overbooking here, you may consider checking flights from Václav Havel Airport in Prague (PRG) or Vienna International Airport (VIE). Both airports offer a wider range of flights and may have better availability.

How to Reach Alternative Airports

• Prague (PRG): About 200 km from Brno, accessible by train, bus, or rental car (approx. 2.5 hours).

• Vienna (VIE): Located 140 km away, reachable by direct bus (approx. 2 hours).

If your airline offers an alternative flight from one of these airports, it may be a good option to consider rather than waiting for the next available flight from Brno.

Your Rights When Facing Overbooking in Brno

Under EC Regulation 261/2004, if you are denied boarding due to overbooking and you did not voluntarily give up your seat, you are entitled to compensation. The amount you can claim depends on the flight distance:

• €250 for flights up to 1,500 km

• €400 for flights between 1,500 km and 3,500 km

• €600 for flights over 3,500 km

Additionally, airlines must provide you with:

• A choice between a full refund or an alternative flight.

• Meals and refreshments.

• Accommodation if necessary.

• Transport between the airport and your hotel (if applicable).

What to Do If You’re Denied Boarding in Brno

Step 1: Don’t Accept Voluntary Compensation Too Quickly

Some airlines offer travel vouchers instead of cash compensation. Before accepting, consider whether the voucher meets your needs. Cash compensation is often more beneficial.

Step 2: Get Proof

Ask the airline for a written confirmation that you were denied boarding due to overbooking. Take photos of your boarding pass and any relevant documents.

Step 3: Keep Receipts

If you incur extra expenses (food, transport, accommodation), keep all receipts. These costs should be reimbursed by the airline.

Step 4: Claim Your Compensation

You can file a claim directly with the airline, but they may delay or reject your request. A professional service like Trouble Flight can handle the claim for you, ensuring you receive the full amount you’re entitled to.

Common Airline Tactics to Avoid Paying Compensation

Some airlines may try to avoid paying compensation by:

• Offering vouchers instead of cash.

• Claiming the overbooking was due to “extraordinary circumstances.”

• Delaying responses to wear you down.

If this happens, don’t give up—regulations are on your side. Trouble Flight specializes in getting passengers their rightful compensation quickly and efficiently.

Exceptions – When You Might Not Be Eligible for Compensation

While overbooking compensation is almost always granted, there are exceptions, such as:

• If you voluntarily give up your seat.

• If the airline arranges an alternative flight that arrives at a similar time.

• If the overbooking is due to extraordinary circumstances (e.g., severe weather, air traffic control restrictions).

Why You Should Claim Compensation

Every year, thousands of passengers lose money by not claiming compensation they are entitled to. Airlines make millions from overbooking, but passengers often don’t know their rights. By claiming what’s yours, you not only receive financial compensation but also encourage airlines to improve their policies.

Can I Get Compensation for Connecting Flights?

Yes! If your flight from Brno was part of a multi-leg journey and the overbooking caused you to miss a connecting flight, you might be entitled to additional compensation. The same EU rules apply to long-haul journeys with layovers in Europe.

Conclusion – Take Action Today

Flight overbooking at Brno–Tuřany Airport can be frustrating, but you don’t have to accept it without compensation. If you’ve been denied boarding due to overbooking, check your eligibility and claim up to €600 today. Don’t let airlines keep what is rightfully yours!