Brno, the second-largest city in the Czech Republic, is a vibrant hub for both business and leisure travelers. Its Brno-Tuřany Airport (BRQ) serves thousands of passengers every year, connecting them to various European destinations. However, flight cancellations can disrupt travel plans unexpectedly, leaving passengers stranded and frustrated.
If you’re facing a flight cancellation in Brno, you might be entitled to financial compensation of up to €600 under EU Regulation EC 261/2004. But what are your options, and how can you make sure you receive what you’re owed? Here’s a complete guide to help you navigate your next steps smoothly.
Understanding why your flight was cancelled can help determine whether you are eligible for compensation. Here are the most common reasons airlines cancel flights at Brno-Tuřany Airport:
Severe fog, snow, or storms can force airlines to cancel flights for safety reasons. While adverse weather is generally considered an extraordinary circumstance, meaning airlines are not obligated to compensate passengers, they must still provide alternatives or refunds.
When an aircraft has unexpected mechanical problems, airlines may cancel the flight. If the issue was preventable or due to poor maintenance, you may be entitled to compensation.
Strikes affecting the airline’s own employees (such as pilots or cabin crew) do qualify for compensation. However, strikes by airport security or air traffic controllers are considered extraordinary circumstances, meaning the airline is not liable.
Overbooked flights, schedule changes, or sudden route cancellations by the airline may also result in a flight cancellation. In such cases, passengers are entitled to compensation.
If you’re at Brno-Tuřany Airport and your flight gets cancelled, don’t panic. Follow these steps to ensure you protect your rights and maximize your chances of receiving compensation:
Ask the airline why your flight was cancelled. If the cancellation was due to reasons within the airline’s control, such as technical failures or operational issues, you may be entitled to compensation.
Under EU law, airlines must offer passengers the choice of:
A full refund of the ticket price, or
A rebooking on the next available flight to your destination.
If the airline does not provide you with an immediate alternative, you can also check flights from Vienna International Airport (VIE), which is about 1.5 hours away from Brno and offers more frequent flights.
Save your boarding pass, e-tickets, cancellation notice, and any communication with the airline. These documents will be necessary when filing your claim.
Under EU Regulation EC 261/2004, passengers may be entitled to compensation if:
The flight was cancelled less than 14 days before departure.
The cancellation was not due to extraordinary circumstances (e.g., bad weather, terrorism, air traffic control issues).
The flight was departing from an EU airport or arriving in the EU on an EU-based airline.
Here’s how much you can claim based on the flight distance:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
Filing a claim directly with the airline can be a time-consuming and frustrating process. Instead, you can use Trouble Flight to handle everything for you. We specialize in getting your compensation quickly and without hassle.
If your flight is cancelled at Brno-Tuřany Airport and you need to find an alternative route, consider these options:
Distance: ~130 km
How to Get There: Buses run regularly between Brno and Vienna (takes about 1.5-2 hours)
Why Choose It? Vienna has significantly more international flights, increasing your chances of rebooking quickly.
Distance: ~200 km
How to Get There: Trains and buses connect Brno to Prague in 2.5-3 hours
Why Choose It? More airlines operate from Prague, providing better alternatives.
Yes! If your flight was cancelled and you had to pay for a hotel stay, meals, or transportation, you can claim reimbursement from the airline. Keep all your receipts and demand compensation for:
Hotel accommodation (if rebooked for the next day)
Meals and refreshments
Transport costs (such as taking a taxi to another airport)
Many airlines ignore or reject claims in the hopes that passengers will give up. With Trouble Flight, you don’t have to worry about paperwork, legal complexities, or following up with the airline. We fight for your rights and ensure you get your money as quickly as possible.
✅ No Win, No Fee – We only get paid if you do! ✅ Legal Experts – We know how to challenge airlines effectively. ✅ Quick & Easy Process – Just provide your flight details, and we handle the rest.
Don't let the airline keep your money! Claim your compensation today with Trouble Flight and get what you deserve!