Dubai International Airport (DXB) is one of the busiest airports in the world, connecting millions of passengers to global destinations. With such high traffic, airlines frequently overbook flights, assuming some passengers will not show up. However, when everyone does, some travelers are left stranded at the airport.
Being denied boarding due to overbooking is frustrating, but passengers have rights. Whether you're flying with Emirates, Flydubai, or an international airline, you could be entitled to financial compensation under passenger protection regulations.
Overbooking is a strategy airlines use to maximize profits. Based on statistical data, carriers estimate the number of passengers likely to miss a flight. But when their predictions go wrong, ticketed passengers may be bumped from the flight.
While this practice is legal, regulations such as EC261/2004 ensure that passengers who are involuntarily denied boarding are compensated. If you've been affected at Dubai International Airport, you may be eligible to claim up to €600 in compensation.
Airlines may ask for volunteers to give up their seats in exchange for travel vouchers or perks. While this might seem attractive, accepting these offers means you waive your right to cash compensation.
If you are involuntarily denied boarding, request a written confirmation from the airline detailing why you were bumped. This document strengthens your claim when applying for compensation.
If your flight is departing from Dubai International Airport and is operated by an EU airline or is arriving in an EU country, you could be entitled to financial compensation under EC261 regulations. This includes:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
Airlines must offer you food, drinks, access to communication, and accommodation if necessary. Keep all receipts as you may also be able to claim reimbursement for additional expenses.
Don't let the airline avoid paying what you deserve. Use Trouble Flight to submit a no-win, no-fee claim and secure up to €600.
If your flight is overbooked and you need an urgent alternative, consider flying from Al Maktoum International Airport (DWC), located about 55 km from DXB. Some airlines operate flights from both airports, offering additional travel options.
By Taxi: A taxi ride takes about 40 minutes and costs around AED 150-200.
By Metro & Bus: Take the Dubai Metro to Ibn Battuta and transfer to Bus F55 to DWC.
Car Rentals: Many rental agencies operate at DXB, allowing a quick transfer to DWC.
This alternative airport could provide last-minute travel solutions if you're stuck at DXB due to overbooking.
Some airlines are more prone to overbooking than others. Based on passenger reports, these carriers have a history of bumping passengers at DXB:
Emirates (as a hub carrier, they frequently manage full flights)
Flydubai (budget airline with tight schedules)
Turkish Airlines (connecting flights to Europe and the US)
British Airways (high demand on European routes)
Lufthansa (popular among business travelers)
If you were overbooked on any of these airlines, you may be entitled to compensation.
You have up to 6 years to file a claim depending on the airline and the country’s jurisdiction. However, it’s best to act immediately to increase your chances of a successful claim.
At Trouble Flight, we handle everything for you. Simply provide your flight details, and we will:
Assess your eligibility for compensation.
Negotiate with the airline on your behalf.
Ensure you receive up to €600, directly to your bank account.
No complicated paperwork, no hidden fees – we only get paid when you do!
If your flight was overbooked at Dubai International Airport, don’t let the airline get away with it. Claim up to €600 in compensation now – it takes just a few minutes to start!