Graciosa Airport (IATA: GRW) is a small yet vital hub serving the island of Graciosa, part of Portugal’s Azores archipelago. While the airport ensures connectivity with the mainland and other islands, its limited capacity means that flight overbooking is not uncommon. If you've been denied boarding due to an overbooked flight, you may be eligible for financial compensation under EU regulations.
Airlines overbook flights to maximize occupancy, assuming some passengers won’t show up. However, when more travelers arrive than available seats, passengers are left stranded. If this happens to you, it’s essential to know your rights and the steps to claim compensation.
Since Graciosa Airport operates within the EU, passengers affected by overbooking are protected by EU Regulation 261/2004. This means you are entitled to:
Compensation up to €600, depending on flight distance.
Alternative transport to your destination or a refund.
Meals, refreshments, and accommodation, if necessary.
If you find yourself bumped from a flight at Graciosa Airport, follow these steps:
Do not accept vouchers unless you’re sure you don’t want cash compensation.
Request written confirmation from the airline stating the reason for denial.
Ask for alternative transport to your final destination.
Keep all receipts for additional expenses like meals or hotels.
Claim your compensation with the airline or seek expert help.
Graciosa Airport has a limited number of flights, primarily operated by SATA Air Açores, connecting to Terceira and São Miguel. If your flight is overbooked, consider these alternatives:
Flights from Terceira Airport (TER): A short flight from Graciosa, Terceira offers more frequent connections to mainland Portugal.
Ferry to Terceira: If flights are unavailable, a ferry can take you to Terceira in a few hours, from where you can find additional flight options.
Under EU261, the amount you can claim depends on your travel distance:
€250 for flights up to 1,500 km (e.g., Graciosa to mainland Portugal)
€400 for flights between 1,500–3,500 km
€600 for flights over 3,500 km (e.g., intercontinental flights with layovers)
Claiming compensation can be time-consuming, but you don’t have to do it alone. Trouble Flight specializes in handling airline disputes, ensuring you get the money you deserve without hassle. Simply provide us with your flight details, and we’ll take care of the rest.
If your flight was overbooked at Graciosa Airport, you don’t have to settle for inconvenience. You could be owed up to €600! Take action today, enforce your rights, and let Trouble Flight secure your rightful compensation. Start your claim now!