Flying from Riga can be an exciting experience, whether you’re traveling for business or leisure. However, nothing is more frustrating than being denied boarding due to flight overbooking. Airlines often sell more tickets than available seats, assuming some passengers won’t show up. But when everyone does, they have to deny boarding to some travelers. If this happened to you in Riga, you might be entitled to compensation of up to €600 under EU Regulation 261/2004.
Flight overbooking is a common airline practice designed to maximize profits by accounting for potential no-shows. Unfortunately, when more passengers arrive than expected, airlines are forced to bump some of them off the flight. If you’ve been denied boarding involuntarily at Riga International Airport (RIX), you have rights that protect you.
As Riga is within the EU, passengers are covered by EU Regulation 261/2004, which states that:
If you are denied boarding due to overbooking and it was not your fault, you can claim compensation.
The amount you are entitled to depends on the flight distance:
€250 for flights under 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
The airline must offer you an alternative flight or a full refund.
You are entitled to care, including meals, drinks, and accommodation if necessary.
If you find yourself stranded at Riga International Airport due to overbooking, follow these steps to ensure you receive the compensation you deserve:
If the airline asks for volunteers to give up their seats, be aware that accepting their offer may forfeit your right to full compensation. If you accept perks like travel vouchers, you may not be able to claim monetary compensation later.
Ask the airline for written proof that you were denied boarding due to overbooking. This documentation will be essential when filing your compensation claim.
Hold onto your boarding pass, booking confirmation, and any airline communication. These will support your claim.
If you are rebooked on another flight, the airline must provide you with necessary amenities such as food, drinks, hotel accommodation (if needed), and airport transfers.
You can file a claim directly with the airline, but this process is often slow and complex. To maximize your chances of receiving your full compensation quickly, you can let a company like Trouble Flight handle the process for you.
If your flight is overbooked, consider checking departures from Tallinn Airport (TLL) or Vilnius Airport (VNO). Both are within reasonable travel distance from Riga:
Tallinn Airport is approximately 4 hours away by bus.
Vilnius Airport is under 5 hours by train.
Multiple airlines operate similar routes, increasing your chances of finding an alternative flight.
Lux Express and Ecolines provide regular connections from Riga to Tallinn and Vilnius, offering a comfortable way to reach another airport if needed.
You can take a direct train from Riga to Vilnius, which offers a scenic and affordable alternative.
If you're in a group, renting a car could be an efficient way to reach another airport in time for an alternative flight.
Airlines at Riga International Airport—such as AirBaltic, Ryanair, and Wizz Air—frequently overbook flights based on historical data predicting that some passengers won’t show up. However, unexpected high attendance can lead to involuntary denied boarding situations.
Filing a compensation claim can take a few weeks to several months, depending on the airline. Some airlines may reject claims or delay payments, but Trouble Flight ensures that your claim is handled professionally and that you receive your compensation as soon as possible.
If you voluntarily accepted a travel voucher or other perks from the airline, you may not be able to claim financial compensation.
Airlines often try to avoid paying compensation by offering excuses. If your claim is denied, you can escalate the case to a national enforcement body or let Trouble Flight handle the process for you.
Not necessarily. Many compensation claims can be processed without legal action. However, if an airline refuses to comply, legal action may be needed.
Getting bumped from your flight in Riga is frustrating, but you don’t have to accept it without compensation. EU laws protect your rights, and Trouble Flight ensures that you get the money you deserve.
If your flight was overbooked, don’t wait—start your claim today and secure up to €600 in compensation!