Berlin is a major European travel hub, with two primary airports: Berlin Brandenburg Airport (BER) and the now-closed Tegel Airport (TXL). Whether you're traveling for business or leisure, a flight delay in Berlin can be frustrating, especially when it disrupts your plans. However, EU regulations protect passengers, and you may be entitled to significant compensation if your delay meets certain criteria.
Flight delays can happen for several reasons, some of which may be within the airline’s control, while others are considered extraordinary circumstances. Here are some of the most common causes:
Weather Conditions: Fog, snow, or storms can lead to delays, especially during winter months.
Air Traffic Congestion: As a major international hub, Berlin experiences heavy air traffic, leading to operational delays.
Technical Issues: Mechanical problems with the aircraft can result in prolonged waiting times.
Strikes: Strikes by airline staff or airport personnel can impact flight schedules.
Security Threats: Enhanced security checks or incidents may lead to unexpected hold-ups.
If your flight was delayed in Berlin, Regulation EC 261/2004 may entitle you to financial compensation. The conditions are as follows:
The delay must be three hours or more upon arrival at your final destination.
The flight must depart from an EU airport or land in the EU with an EU carrier.
The delay must be caused by the airline’s responsibility (not extraordinary circumstances like extreme weather or terrorism threats).
The amount of compensation depends on the flight distance:
€250 – Flights up to 1,500 km
€400 – Flights between 1,500 km and 3,500 km
€600 – Flights over 3,500 km (if the delay exceeds four hours)
This compensation is in addition to any food, refreshments, or hotel accommodations the airline must provide if you are stranded.
If your flight is delayed at Berlin Brandenburg Airport (BER), follow these steps to increase your chances of receiving compensation:
Keep Your Documents: Boarding passes, tickets, and receipts for any expenses incurred due to the delay.
Ask the Airline for the Reason: Request a written statement on why your flight was delayed.
Take Photos & Gather Evidence: Screenshots of delay notifications, emails, or airport display boards.
Claim Your Compensation: Use a compensation service or submit a claim directly with the airline.
If your flight is delayed for a long time, consider checking for alternative flights from Leipzig/Halle Airport (LEJ) or Hamburg Airport (HAM). These airports are within reasonable travel distance from Berlin and may have available flights with other airlines. You can reach Leipzig by train in under 1.5 hours, and Hamburg in about 2 hours by high-speed rail.
Several airlines operate from Berlin, each with its own delay and compensation policies. Here’s how some major airlines handle delays:
Lufthansa: Offers compensation and rebooking options under EC 261.
Ryanair & EasyJet: Require online claims for delays.
Turkish Airlines & Qatar Airways: Compensation applies only if departing from an EU airport.
Wizz Air: Provides vouchers or cash compensation depending on the circumstances.
You can claim compensation for flight delays in Berlin for up to three years in Germany. Some other countries have different time limits, so it’s best to act quickly.
A flight delay in Berlin doesn’t have to mean financial loss. You may be entitled to up to €600 in compensation, depending on the delay duration and distance traveled. Don’t let airlines avoid paying what you’re owed—start your claim today and get the compensation you deserve!