A delayed flight is never convenient—especially when it happens at an airport as picturesque as Poprad-Tatry Airport. Whether you’re traveling for leisure or business, the frustration of waiting at the terminal can overshadow the excitement of your journey. But here’s the good news: If your flight has been delayed departing from Poprad, you might be eligible for compensation of up to €600 under European Union regulations (EC261/2004).
In this guide, we’ll walk you through your passenger rights, explain the compensation process, and offer practical tips on how to handle delays efficiently. Plus, if your journey can’t continue from Poprad, we’ll suggest alternative options from nearby airports so you don’t miss your destination.
Located in northern Slovakia, Poprad-Tatry Airport (TAT) is nestled at the foot of the High Tatras mountains. This airport primarily serves tourists heading to Slovakia’s most popular ski resorts and hikers exploring the stunning mountain trails. Despite its relatively small size, the airport plays a crucial role in connecting travelers from across Europe to one of Slovakia’s most scenic regions.
However, due to its mountainous location, Poprad-Tatry Airport can sometimes experience weather-related delays, particularly in winter when snowfall and fog are frequent.
If your flight has been delayed here, don’t worry—this article will help you navigate the situation step by step.
According to EU Regulation EC261/2004, if your flight departs from an EU airport (like Poprad-Tatry) or arrives in the EU with a European airline, you are protected by specific passenger rights.
Here’s when you are eligible for compensation:
Your flight was delayed by 3 hours or more upon arrival at your destination.
The delay was not caused by extraordinary circumstances like extreme weather, political unrest, or air traffic control strikes.
You checked in on time and had a valid reservation.
The amount of compensation depends on the distance of your flight:
€250 for flights up to 1,500 km.
€400 for flights between 1,500 km and 3,500 km.
€600 for flights over 3,500 km.
➡️ Pro Tip: Even if the airline offers you vouchers, remember that accepting them might waive your right to full cash compensation.
If you’re stuck at Poprad-Tatry Airport due to a delay, follow these steps:
Take photos of the departure screens, keep emails from the airline, and ask the airline staff for written confirmation of the delay. These details will strengthen your compensation claim later.
For delays of more than 2 hours, airlines are required to provide:
Free meals and refreshments.
Two free phone calls, emails, or faxes.
Hotel accommodation if the delay extends overnight.
Ask for a written explanation of the cause of the delay from the airline. This will be crucial if the airline tries to cite “extraordinary circumstances” to avoid paying compensation.
If your delay is turning into a full cancellation or extended wait, you might consider departing from a nearby airport. The closest major alternative is Košice International Airport (KSC), located about 120 km from Poprad.
Here’s how you can get there:
By Train: Regular trains run between Poprad and Košice in about 2 hours.
By Taxi or Private Transfer: A direct transfer can cut travel time down to 1.5 hours.
Checking flights from Košice could be a great way to resume your journey without further delays, especially if airlines operating from Poprad aren’t offering immediate solutions.
Claiming compensation doesn’t have to be complicated—especially when you have Trouble Flight on your side.
Use our free online checker to see if your delayed flight qualifies for compensation. It only takes a few minutes.
Boarding pass or ticket confirmation.
Proof of the delay (photos, emails, or official airline communication).
We’ll take care of the paperwork and negotiate with the airline on your behalf. You only pay if we win your case, so there’s no risk for you.
Understanding why flights get delayed can help manage your expectations and plan ahead. Common reasons include:
Weather Conditions: Snowstorms, fog, or strong winds frequently affect flights, especially in winter.
Technical Problems: Aircraft maintenance issues can lead to unexpected delays.
Air Traffic Control Restrictions: Airspace congestion, especially during busy travel seasons.
Staff Shortages: Strikes or scheduling conflicts among airline staff.
If the delay was within the airline’s control (like staffing issues or maintenance), you have a stronger case for compensation.
A delay doesn’t always entitle you to a full refund—unless:
The delay exceeds 5 hours, and you choose not to travel.
Your flight is canceled altogether.
In these cases, you can request a full refund of your ticket price. If you still take the flight after a long delay, you can claim compensation instead.
It’s not uncommon for airlines to reject compensation claims by citing extraordinary circumstances. Don’t let this discourage you—Trouble Flight can help:
We’ll review the airline’s explanation and check if it’s legally valid.
If necessary, we’ll escalate the matter through legal channels, ensuring you get the compensation you deserve.
In Slovakia, you have up to 3 years from the date of the delayed flight to file a compensation claim. However, it’s best to act sooner to ensure you have all the necessary documentation.
No Win, No Fee: You pay nothing unless we successfully secure your compensation.
Fast & Hassle-Free: Our experts handle the paperwork while you relax.
Proven Track Record: Thousands of satisfied customers have already claimed what they’re owed.
While a flight delay in Poprad can be frustrating, it doesn’t have to result in lost time and money. Thanks to EU regulations, you have rights—and with Trouble Flight, claiming your compensation has never been easier.
So next time you’re stuck at Poprad-Tatry Airport, remember: you might be just a few clicks away from up to €600 in compensation.
Start your claim now—don’t let the airlines keep what’s rightfully yours!