If your flight was delayed in Turin, you might be eligible for compensation. Turin, a charming Italian city nestled at the foot of the Alps, is home to the busy Turin-Caselle Airport (TRN), which serves thousands of travelers daily. Flight disruptions can be frustrating, but understanding your rights can turn an inconvenience into an opportunity for financial compensation.
Several factors contribute to flight delays in Turin. Some of the most common reasons include:
Turin’s proximity to the Alps means it experiences sudden weather changes. Fog, snow, and thunderstorms can lead to flight disruptions, especially in winter.
As an important hub in northern Italy, Turin-Caselle Airport often experiences heavy air traffic, leading to delays, particularly during peak travel seasons.
Technical problems, crew shortages, and scheduling mishaps frequently cause delays. If the airline is at fault, passengers have the right to claim compensation.
Italy is known for frequent air traffic control and airline staff strikes, which often result in flight delays and cancellations.
Yes, under EU Regulation EC 261/2004, passengers are entitled to compensation if their flight was delayed by more than three hours upon arrival and the delay was caused by the airline’s fault (e.g., technical issues or operational problems).
The amount depends on the distance of your flight:
Up to 1,500 km – €250
1,500 – 3,500 km – €400
Over 3,500 km (for non-EU destinations) – €600
If your flight was delayed due to extraordinary circumstances like severe weather or airport strikes, airlines are not required to compensate passengers.
Speak with airline representatives at the airport and ask for a written statement explaining the cause of the delay.
Save your boarding pass, e-ticket, and any receipts for expenses incurred due to the delay, such as meals or accommodation.
If the delay exceeds two hours, airlines must provide:
Food and drinks
Two free phone calls or emails
Hotel accommodation (if the delay extends overnight)
You can claim directly through the airline, but this process can be complex and time-consuming. To increase your chances of getting compensation quickly, let Trouble Flight handle the claim for you.
If your flight is severely delayed or canceled, consider alternative travel options:
Milan Malpensa Airport (MXP): About 140 km from Turin, Malpensa offers more international flights and could be a good alternative.
Genoa Cristoforo Colombo Airport (GOA): Located 170 km from Turin, Genoa’s airport has connections to several European destinations.
High-Speed Train to Milan or Rome: If you need to continue your journey, Turin’s Porta Nuova station offers high-speed trains to major cities.
Turin to Milan Malpensa: Take a FlixBus or train from Porta Nuova station (about 1.5 to 2 hours).
Turin to Genoa Airport: Direct trains and buses are available, taking around two hours.
Certain routes experience more frequent delays. If you're flying to or from Turin, watch out for these:
Turin to London Heathrow – Often delayed due to air traffic congestion.
Turin to Amsterdam – Weather conditions in both cities can lead to disruptions.
Turin to Paris CDG – Delays are common due to connecting flights.
If your flight is delayed for an extended period, you may also have rights to:
Rerouting or Refund: If the delay exceeds five hours, you can cancel your flight and request a full refund or rebooking.
Care Services: Airlines must provide food, drinks, and accommodation if necessary.
Filing a compensation claim can be complicated. Many airlines ignore or delay responses to individual claims. Trouble Flight simplifies the process:
Submit your flight details – It takes less than 5 minutes.
We handle everything – Our experts negotiate with the airline for you.
Get your money – If eligible, you’ll receive up to €600 in compensation.
No win, no fee – If we don’t secure your compensation, you pay nothing!
Flight delays in Turin can be frustrating, but knowing your rights and options can make the experience less stressful. Whether you need alternative travel solutions or want to claim compensation, Trouble Flight is here to help. Don’t let a delay ruin your trip—claim what you’re owed today!