Valais, a stunning region in Switzerland known for its breathtaking alpine landscapes, is a hub for travelers, whether for business, leisure, or skiing trips. However, flight delays can disrupt even the best-planned journeys, leaving passengers stranded and frustrated. If your flight to or from Valais has been delayed, you may be eligible for compensation under European Regulation EC261.
Switzerland’s aviation industry follows EU guidelines for passenger rights, meaning that if your flight is delayed for over three hours due to the airline's fault, you could claim up to €600. Let’s dive into what causes delays, what to do in such situations, and how you can get compensated.
Several factors contribute to flight delays in and around Valais, including:
Valais experiences heavy snowfall in winter and sudden storms throughout the year, affecting air traffic. Many flights departing from or arriving at Geneva, Zurich, or Sion airports (the main access points to Valais) can be delayed due to adverse weather.
Aircraft maintenance problems are common and necessary for safety. However, if a technical fault causes a long delay and is within the airline’s control, passengers can claim compensation.
Airports serving Valais can experience congestion, especially during peak travel seasons. Sion Airport, a gateway to the Swiss Alps, sees a surge in traffic during ski season, often leading to delays.
Strikes by airline staff, security personnel, or ground handling services can also cause major flight disruptions.
European Regulation EC261 ensures that passengers are protected when faced with significant flight delays. Here’s what you need to know:
Delays over 2 hours: You are entitled to meals, refreshments, and access to communication (calls/emails).
Delays over 3 hours: You may claim compensation between €250 and €600, depending on flight distance.
Delays over 5 hours: You can opt for a refund of your ticket or request an alternative flight.
Important: If your flight was delayed due to extraordinary circumstances (e.g., severe weather, political instability), the airline might not be liable for compensation.
If your flight was delayed and meets the above criteria, follow these steps to claim your compensation:
Keep records of your booking confirmation, boarding pass, and any communication from the airline about the delay.
Use our online tool to check whether your delay qualifies for compensation under EC261 regulations.
File a claim directly with the airline or let Trouble Flight handle the process for you. Our experts ensure you receive the maximum compensation with minimal effort.
Once the airline approves your claim, you can receive up to €600, depending on the length of the delay and flight distance.
If your flight from Valais is significantly delayed and you need to reach your destination urgently, consider the following:
Check Nearby Airports: If you're flying from Sion Airport, look for alternative flights from Geneva or Zurich, which have more frequent departures.
Use High-Speed Trains: Swiss rail services connect Valais with major European cities. Taking a train from Brig or Sion to Zurich or Milan might get you there faster than waiting for a rescheduled flight.
Book a Last-Minute Flight: Some airlines offer discounted last-minute tickets in case of major delays.
Yes. If your delay caused you to miss a connecting flight under the same booking, you might be eligible for compensation.
Airlines often reject claims unfairly. Let our legal team handle the process and increase your chances of success.
Processing times vary, but most successful claims are paid within a few weeks to a few months.
Flight delays are frustrating, but you have rights. Trouble Flight helps passengers like you claim compensation quickly and efficiently. Don’t leave money on the table—check your flight now and get what you deserve!