Sylt, the stunning North Sea island known for its sandy beaches, luxury resorts, and fresh seafood, is a popular travel destination, especially for those flying in from Germany and beyond. However, with high demand comes a frequent issue—flight overbooking in Sylt.
Airlines often sell more tickets than available seats, anticipating that some passengers won’t show up. But when everyone does, some travelers are denied boarding. If this happens to you, don't worry—you may be entitled to compensation of up to €600 under EU Regulation EC261.
The Sylt Airport (GWT) is relatively small compared to major German hubs, yet it serves a high volume of seasonal travelers. Airlines often overbook flights to maximize occupancy, especially during summer when demand is at its peak.
Unlike larger airports with frequent flights, Sylt has limited departures, which means that an overbooked flight could leave you stranded for hours—or even a full day. This can be particularly frustrating if you're trying to return home or catch a connecting flight.
Under EC261/2004, if you are denied boarding due to overbooking, you have rights:
Financial compensation: Up to €600, depending on your flight distance.
Alternative transport or refund: The airline must offer a new flight or full refund.
Care and assistance: Free meals, drinks, and accommodation (if necessary).
If the airline asks you to voluntarily give up your seat in exchange for perks like vouchers or free flights, you waive your right to compensation. Always weigh your options before accepting.
Airlines may offer travel credits instead of compensation. However, these are often worth less than the cash compensation you are legally entitled to.
Request a written statement from the airline confirming that you were denied boarding due to overbooking. This document strengthens your compensation claim.
You have the right to be placed on the next available flight or get a full refund. If the next flight isn’t until the next day, the airline must cover hotel and meal costs.
Keep all receipts and submit a claim for compensation. Trouble Flight helps you secure up to €600 for your inconvenience.
If you are stranded due to overbooking, consider checking flights from alternative airports. While Sylt Airport is the main gateway to the island, you may find better options from:
Hamburg Airport (HAM): About 3 hours by train and ferry, with more frequent flights.
Bremen Airport (BRE): Around 4.5 hours away by train, offering international connections.
You can take the Sylt Shuttle train or ferry to the mainland and reach these airports for alternative flights. If your airline fails to accommodate you, this might be your best option to get home faster.
The amount you receive depends on the flight distance:
Distance | Compensation (€) |
---|---|
Less than 1,500 km | €250 |
1,500 – 3,500 km | €400 |
More than 3,500 km | €600 |
If your flight was supposed to depart from Sylt and was overbooked, you likely qualify for one of these payouts.
Yes! If your trip includes connecting flights and you're denied boarding in Sylt, it could disrupt your entire journey. Under EC261, if your connecting flight is delayed as a result of the overbooking, you may also be eligible for additional compensation.
Several airlines serve Sylt, and some are more prone to overbooking than others. Frequent carriers include:
Lufthansa
Eurowings
Condor
If your flight with any of these airlines was overbooked, you can file a claim for compensation.
Overbooking can ruin travel plans, but you don’t have to accept it silently. European law is on your side, and Trouble Flight helps you get up to €600 if you’ve been denied boarding in Sylt.
👉 Submit your claim today and get the money you deserve!