Booking a flight for holiday or business is always exciting, but sometimes things do not go as planned and the flight can be cancelled. Hisky flights are no exception, and it can be difficult to know how to get compensation for damages suffered. On this page we will show you your rights as a passenger in the event of a cancelled Hisky flight and guide you through the process of getting the compensation you need. Read on to learn more about how to deal with a cancelled Hisky flight and how to get the right compensation.
Hisky flight cancellations can be caused by a variety of factors such as adverse weather conditions, technical problems with the aircraft, staff strikes, security issues and other unforeseen events. However, according to EU Regulation 261/2004, there are certain exceptions where airlines are not obliged to pay compensation. These exceptions include force majeure situations, such as storms, air traffic controllers' strikes and safety problems. In addition, airlines may be exempt from paying compensation if the flight cancellation is due to unforeseeable circumstances beyond their control. It is important to check the specific cause of the flight cancellation to determine whether you are entitled to compensation.
In the event of a Hisky flight cancellation, passengers are entitled to assistance and, in certain circumstances, compensation for damages suffered.
Passenger rights are governed by EU Regulation 261/2004, which sets out the conditions for obtaining compensation and assistance in the event of a flight being delayed, cancelled or overbooked.
In case of flight cancellation, Ryanair must provide assistance, which may include:
Supplies, such as food and drinks
Possibility of making phone calls or sending messages free of charge
Accommodation in case of need
Free transport to reach the final destination or another agreed destination.
In addition, in the event of flight cancellation, passengers are entitled to monetary compensation of up to € 250 for flights within 1,500 kilometres, € 400 for flights over 1,500 kilometres within the EU and up to € 600 for flights over 1,500 kilometres outside the EU. However, there are exceptions such as the cause of the flight cancellation that might exclude the possibility of compensation. It is important to check your rights as a passenger and your options.
If your Hisky flight has been cancelled and you are entitled to compensation, here are the steps to follow to claim and obtain your compensation:
Verify your rights: make sure you are entitled to compensation by checking the cause of the flight cancellation and the distance of the flight.
Fill in the compensation claim form: Hisky provides a compensation claim form on its website, which you should fill in and submit.
Provide the necessary documents: in order to claim compensation, it is necessary to provide the documents related to the flight, such as booking confirmation, tickets and receipts of expenses incurred in connection with the flight cancellation.
Wait for a response: once you have sent your claim, Ryanair will have a period of time to respond.
Appeal if necessary: if your claim is rejected or you are not satisfied with the amount offered, you have the option of appealing to the national civil aviation regulatory authority.
Contact an expert: If you need assistance in obtaining compensation, do not hesitate to contact an expert in the field who can help you navigate the process and obtain the compensation you need.
It is important to remember that the process to obtain compensation can be complex and that the timeframe to file a claim is limited, so it is important to act early.
If your Hisky flight has been cancelled, knowing your rights and how to get compensation is essential to minimise the damage caused by the cancellation. We have provided a comprehensive guide on how to check your rights, how to claim compensation and how to obtain the necessary assistance.
It is important to bear in mind that specific exceptions and circumstances may affect your rights and the process for obtaining compensation.
Do not waste time and find out now if you are entitled to compensation for the cancellation of your Hisky flight using our online tool. If not, do not hesitate to contact us for more information on how we can help you deal with the situation and obtain the right compensation.