Ticino, Switzerland’s stunning Italian-speaking region, is home to Lugano Airport (LUG), a crucial gateway for travelers exploring the area. However, flight delays are an unavoidable part of air travel, and when your flight from Ticino is delayed, you may have the right to claim compensation. If you’ve been affected, read on to understand your passenger rights and how you can secure up to €600 in compensation.
Flight delays in Ticino can occur for various reasons, from weather disruptions to airline operational issues. Some of the most common causes include:
Bad weather conditions – Heavy fog and winter storms can impact flights departing from Lugano Airport.
Technical problems – Mechanical failures or aircraft inspections can lead to unforeseen delays.
Air traffic congestion – Being close to major Italian airports like Milan Malpensa (MXP) and Milan Linate (LIN), Lugano sometimes faces airspace congestion.
Strikes – Airline staff or air traffic control strikes can bring flights to a standstill.
While some delays are unavoidable, others are within the airline’s control. If your flight was delayed for more than three hours and the airline was responsible, you may be entitled to compensation under EU Regulation 261/2004.
The amount you can claim depends on the distance of your flight and the duration of the delay:
€250 for flights up to 1,500 km.
€400 for flights between 1,500 km and 3,500 km.
€600 for flights over 3,500 km.
These amounts apply when the delay is at least three hours and the airline is at fault. If your delay was caused by extraordinary circumstances like extreme weather or political instability, compensation may not be granted.
If your flight from Ticino has been delayed, follow these steps to increase your chances of a successful claim:
Check the reason for the delay – Ask the airline for an official explanation.
Keep your documents – Save your boarding pass, e-ticket, and any receipts for expenses incurred during the delay.
Record the delay duration – Note the exact time your flight departed.
Request assistance – If your delay is more than two hours, the airline must provide food, drinks, and accommodation if necessary.
File a compensation claim – Use Trouble Flight to submit your claim and let us handle the process for you.
If your flight from Lugano is severely delayed or canceled, you might want to consider alternative airports nearby. Milan Malpensa (MXP) and Milan Linate (LIN) are both within a reasonable distance and offer more frequent flights. To get to these airports:
Milan Malpensa (MXP) – A direct train from Lugano takes around 1 hour.
Milan Linate (LIN) – A combination of train and bus travel takes approximately 90 minutes.
Checking alternative flights from these airports could help you reach your destination faster and even find another airline willing to transport you.
If your flight is delayed more than five hours, you have the right to request a full refund instead of taking the flight. The airline must also offer you a return ticket to your original departure point if your trip is disrupted beyond repair.
For flights departing from Switzerland, you generally have up to five years to submit a compensation claim. However, the sooner you act, the easier it is to gather evidence and increase your chances of getting paid.
The process of claiming compensation can be complex, but Trouble Flight makes it simple. We handle the legal process for you and ensure you receive the compensation you deserve. Here’s how it works:
Submit your flight details – Enter your flight number and delay details on our website.
We assess your claim – Our legal team checks whether your case qualifies for compensation.
We fight for your rights – We negotiate with the airline and even take legal action if necessary.
You get paid – Once the airline compensates you, we transfer your money minus a small success fee.
If your flight from Ticino was delayed for more than three hours, you could be entitled to up to €600 in compensation. Don’t let the airline avoid responsibility – let Trouble Flight handle the process for you and secure your rightful payout.
Submit your claim today and get the money you deserve!