Flight cancellations can be incredibly frustrating, especially when they disrupt travel plans at the last minute. If your flight from Lublin Airport (LUZ) was cancelled, you may be entitled to compensation under European law. Knowing your rights and the alternatives available can help you manage the situation effectively and even turn it to your advantage.
Lublin, a charming city in eastern Poland, is served by Lublin Airport, which connects passengers to various European destinations. While the airport operates efficiently, weather conditions, technical issues, and airline staff strikes can sometimes lead to cancellations. If this happens to you, here’s what you need to know and how to claim up to €600 in compensation.
Under EU Regulation 261/2004, passengers whose flights are cancelled may be eligible for compensation if:
The flight was scheduled to depart from Lublin Airport (LUZ) or another EU airport.
The cancellation was announced less than 14 days before departure.
The airline was responsible for the cancellation (e.g., technical faults, staffing issues, operational problems).
The flight was not cancelled due to extraordinary circumstances such as severe weather, airport strikes, or air traffic control restrictions.
The compensation amount depends on the flight distance:
€250 for flights up to 1,500 km.
€400 for flights between 1,500 and 3,500 km.
€600 for flights over 3,500 km (if the destination is outside the EU).
If your airline offers an alternative flight, the amount may be reduced by 50%, depending on the delay in reaching your destination.
If your flight is cancelled and you need an urgent alternative, you might consider departing from another nearby airport. The closest major airport to Lublin is Rzeszów-Jasionka Airport (RZE), located about 160 km away.
By Car: Renting a car or using a taxi service can get you to Rzeszów in about 2 hours via the S19 highway.
By Train: A train from Lublin to Rzeszów takes about 2.5 to 3 hours, followed by a short taxi or bus ride to the airport.
By Bus: Direct buses operate between Lublin and Rzeszów, providing an affordable way to reach an alternative airport.
If your airline does not offer an alternative flight from Lublin, check if they can reroute you via Warsaw Chopin Airport (WAW), which has significantly more international connections.
If your flight is cancelled, the airline must offer you one of the following:
A full refund of your ticket within seven days.
A free rebooking on the next available flight to your destination.
A rerouting option, possibly via another airport.
While waiting for an alternative flight, airlines must provide:
Free meals and refreshments.
Hotel accommodation if your new flight departs the next day.
Transport between the airport and your hotel.
Two free emails, phone calls, or faxes.
If the airline fails to provide these services, keep your receipts and request a reimbursement later.
Lublin experiences harsh winters, and fog, snow, or storms can lead to flight cancellations. If your flight is cancelled due to extreme weather, compensation is not guaranteed, but you are still entitled to assistance.
Strikes by airline staff (pilots, cabin crew, or ground staff) often disrupt flights. If the strike involves airline employees and was not a last-minute event, passengers may still claim compensation.
If a flight is cancelled due to mechanical failures or technical problems, the airline is responsible, and passengers are entitled to compensation.
Some airlines sell more tickets than available seats, leading to last-minute cancellations. In such cases, passengers must be compensated.
Claiming your compensation is easier than you think. Follow these steps:
Check Your Eligibility: Ensure your cancellation meets the criteria for compensation under EU law.
Gather Evidence: Keep your boarding pass, cancellation notice, meal receipts, and any communication from the airline.
Submit a Claim: Contact the airline directly, or use a professional service like Trouble Flight to handle the claim for you.
Follow Up: Airlines may delay processing claims, so be persistent or let us take care of everything for you.
Filing a claim on your own can be time-consuming and frustrating, especially if airlines delay responses. With Trouble Flight, you benefit from:
✔ No Win, No Fee – You Only Pay If You Win!
✔ Legal Experts Handling Your Case
✔ Higher Success Rate Than Self-Filed Claims
✔ Fast and Hassle-Free Process
A cancelled flight in Lublin doesn’t have to mean losing time and money. Whether you need rebooking, refunds, or compensation, knowing your rights puts you in control. If your flight qualifies, you could receive up to €600 in compensation.
Don’t let airlines ignore your rights—start your claim today and get the compensation you deserve!