Flying from Bergamo Orio al Serio Airport (BGY) and facing an unexpected delay? You’re not alone. As one of Italy’s busiest low-cost airline hubs, delays can be frustrating and disruptive. But did you know that you may be eligible for up to €600 in compensation under EU Regulation 261/2004?
Bergamo Orio al Serio Airport is a key gateway for budget airlines, including Ryanair, Wizz Air, and easyJet. Given its popularity, delays are common due to:
Heavy air traffic – being the third busiest airport in Italy.
Weather disruptions – fog and winter storms frequently cause flight hold-ups.
Strikes – air traffic control or airline staff strikes in Italy and neighboring countries.
Technical issues – aircraft malfunctions or last-minute operational decisions.
Knock-on effects – delayed arrivals impacting outbound flights.
Under EU Regulation EC261, if your flight from or to Bergamo was delayed by more than three hours, you could be entitled to compensation. Here’s what you need to qualify:
The delay must be at least 3 hours upon arrival at your destination.
The delay must not be due to extraordinary circumstances (like extreme weather or security threats).
Your flight must be within the EU or operated by an EU-based airline.
Flight Distance | Delay Time | Compensation |
---|---|---|
Up to 1,500 km | 3+ hours | €250 |
1,500 – 3,500 km | 3+ hours | €400 |
3,500+ km (Outside EU) | 4+ hours | €600 |
If you’re stuck at Bergamo Orio al Serio Airport, follow these steps to strengthen your claim:
Confirm the delay – Ask airline staff for an official reason for the delay.
Keep your boarding pass & ticket – These are required for compensation claims.
Check your arrival time – Your eligibility depends on how late you arrive at your final destination.
Request refreshments & accommodation – If your delay is significant, the airline must provide food, drinks, and possibly a hotel.
File your claim for compensation – You can check your eligibility in minutes and claim up to €600!
If your flight is heavily delayed or canceled, you might consider alternatives:
Milan Airports: Malpensa (MXP) and Linate (LIN) are within reach. You can take a shuttle bus from Bergamo Airport to Milan and find alternative flights from there.
Train Connections: The Bergamo train station connects to Milan Central in about 50 minutes.
Alternative Airlines: If your airline offers a rebooking but with a long wait, check other airlines at nearby airports.
If your journey involved a connecting flight, compensation depends on whether both flights were on the same booking. If the delay at Bergamo caused you to miss your connection, you may still be entitled to up to €600 if you reached your final destination over three hours late.
Passengers departing from Bergamo Airport have the right to:
Food & drink vouchers for delays over 2 hours.
Hotel accommodation if the delay extends overnight.
Alternative flight options or a refund if your delay is excessive.
Getting compensation is easier than you think. Simply provide your flight details, and we’ll handle the rest! Airlines often ignore passenger rights, but with legal expertise, you can fight for what you’re owed.
Many passengers miss out on compensation because they don’t take action. Don’t let that happen to you! If your flight from Bergamo was delayed for over three hours, you could receive up to €600 in compensation.
Check your eligibility now – it only takes a few minutes!