If you have ever faced flight overbooking in Cyprus, you are not alone. Airlines often sell more tickets than available seats, leading to passengers being involuntarily denied boarding. While this practice helps airlines maximize revenue, it can cause serious inconvenience for travelers. The good news? You could be eligible for compensation of up to €600 under EC261/2004, the European regulation that protects air passengers' rights.
Cyprus, a beautiful Mediterranean island, is a popular travel destination with bustling airports such as Larnaca International Airport (LCA) and Paphos International Airport (PFO). Whether you are flying to or from Cyprus, understanding your rights is crucial in cases of overbooking.
Overbooking is a common practice in the airline industry. Airlines predict that a certain percentage of passengers won’t show up, so they sell more tickets than there are seats. However, when more passengers than expected arrive for the flight, some may be denied boarding.
Airlines usually ask for volunteers to give up their seats in exchange for perks like travel vouchers, meal allowances, or accommodation. But if there aren’t enough volunteers, they may deny boarding involuntarily, leading to significant disruptions.
If you were denied boarding due to overbooking in Cyprus, you are protected by EU Regulation EC261/2004, which applies to:
Flights departing from an EU country (including Cyprus)
Flights arriving in the EU operated by an EU airline
If your flight qualifies, you may be entitled to compensation ranging from €250 to €600, depending on the flight distance:
€250 for flights up to 1,500 km
€400 for flights between 1,500 and 3,500 km
€600 for flights over 3,500 km
There are a few scenarios where airlines can deny compensation:
If you voluntarily give up your seat in exchange for benefits
If you were denied boarding due to security reasons or missing documentation
If the airline offers an alternative flight that arrives at your final destination with minimal delay
If you find yourself denied boarding due to overbooking at Larnaca or Paphos airport, follow these steps:
Ask the airline for written proof that your denied boarding was due to overbooking. This document will be essential when filing a compensation claim.
Airlines may offer travel vouchers instead of cash compensation. Be aware that if you accept these, you may waive your right to financial compensation under EC261/2004.
You can claim directly with the airline, but airlines often delay or reject requests. Instead, you can use Trouble Flight, a trusted service that handles the process for you, ensuring you get the compensation you deserve.
If your flight is overbooked and you need an alternative way to reach your destination, consider these options:
If your flight from Larnaca is overbooked, check if Paphos International Airport has available flights to your destination. Similarly, if your flight from Paphos is overbooked, look at departures from Larnaca Airport. Many airlines operate between these two hubs, so a short drive could get you on another flight quickly.
By Car: A rental car or taxi can take you between the two airports in about 1.5 hours.
By Bus: Cyprus Public Transport operates buses between the two cities with fares around €10-€15.
By Private Shuttle: Several companies offer direct transfers between the airports, ensuring a stress-free journey.
Filing a claim might seem overwhelming, but it's actually straightforward if you follow the right steps.
Make sure you have the following:
Your boarding pass or e-ticket
The airline's denied boarding notice
Any written confirmation from the airline about the overbooking
Any receipts for extra expenses caused by the delay (meals, accommodation, transport)
You can either contact the airline directly or let Trouble Flight handle it for you. Airlines often use delay tactics to avoid paying compensation, but we ensure they comply with the law.
Once the claim is processed, you could receive up to €600 in compensation directly to your bank account. No stress, no hassle – just money you are legally entitled to.
While any airline can overbook flights, the following are frequently reported for denied boarding cases in Cyprus:
Ryanair
Wizz Air
British Airways
Cyprus Airways
Aegean Airlines
If your flight with any of these airlines was overbooked, don’t hesitate to file a claim.
To reduce the risk of being denied boarding:
Check-in early: Late check-ins increase your chances of being bumped.
Join a frequent flyer program: Loyal customers may have priority.
Book directly with the airline: Third-party bookings might be more vulnerable to overbooking.
Arrive at the gate on time: Even with a boarding pass, last-minute arrivals could be denied boarding.
Flight overbooking in Cyprus can be frustrating, but knowing your rights makes all the difference. If you've been denied boarding, don’t accept travel vouchers or verbal excuses – claim your up to €600 in compensation. Let Trouble Flight handle the paperwork and fight for your rights while you enjoy your next trip stress-free!
Need help with your claim? Start your compensation request today and get what you’re owed!