Flight Overbooking in Rzeszów – What to Do and How to Get Compensation

Understanding Flight Overbooking in Rzeszów

Rzeszów, a charming city in southeastern Poland, is known for its historical architecture, vibrant student population, and growing business sector. While Rzeszów-Jasionka Airport (RZE) is not among the busiest in Europe, it still handles a significant volume of domestic and international flights. Unfortunately, this means that flight overbooking is a common issue, leaving passengers stranded and frustrated.

Airlines often overbook flights, expecting some passengers to miss their departures. However, when everyone shows up, they must deny boarding to some travelers. If you have been a victim of overbooking in Rzeszów, don’t worry—you have rights under EU Regulation 261/2004 (EU261), and you may be entitled to compensation of up to €600.

Why Do Airlines Overbook Flights?

Airlines operate on tight profit margins, and they use sophisticated algorithms to predict no-show rates. Overbooking allows them to fill every seat and avoid revenue loss. However, when their calculations go wrong, passengers suffer the consequences. Overbookings are particularly frequent on popular routes from Rzeszów to destinations like London, Warsaw, and Frankfurt.

What to Do If Your Flight from Rzeszów is Overbooked

If you are denied boarding due to an overbooked flight at Rzeszów-Jasionka Airport, follow these steps:

1. Do Not Voluntarily Give Up Your Seat (Unless the Offer is Good)

Airlines will often ask for volunteers before denying boarding. If they offer vouchers or miles, consider whether it's worth it. However, keep in mind that legally, compensation under EU261 is often more valuable than what the airline will initially offer.

2. Request Written Confirmation of Denied Boarding

Ensure that you get a written statement from the airline confirming that you were denied boarding due to overbooking. This document is essential for claiming compensation.

3. Ask for an Alternative Flight

The airline must offer you an alternative flight at no extra cost. If there is another airport nearby with better options, consider asking for a rerouting through Kraków or Lublin.

4. Request Immediate Assistance

If your wait is long, the airline must provide food, drinks, and, if necessary, hotel accommodation.

5. Claim Your Compensation

If you were denied boarding against your will, you are entitled to compensation under EU261:

• €250 for flights under 1,500 km

• €400 for flights between 1,500 and 3,500 km

• €600 for flights over 3,500 km

Alternative Airports Near Rzeszów

If you find yourself stuck due to overbooking, consider looking at nearby airports:

• Kraków John Paul II International Airport (KRK): About 160 km from Rzeszów, with many international flights.

• Lublin Airport (LUZ): Approximately 170 km away, offering domestic and international routes.

How to Reach These Airports

• Kraków: You can take a direct train from Rzeszów to Kraków in about 2 hours.

• Lublin: Buses and trains connect Rzeszów and Lublin in approximately 3 hours.

If an alternative airport has a suitable flight, the airline may be obligated to cover the cost of transport.

How to Claim Your Compensation

1. Gather Your Documents

Ensure you have your boarding pass, booking confirmation, and the written confirmation of denied boarding.

2. File a Claim with the Airline

You can submit your claim directly to the airline, but be prepared for delays and potential refusals.

3. Use a Professional Service

If the airline refuses to pay, consider using a claim specialist like Trouble Flight. We handle the process for you and ensure you get the maximum compensation.

Common Excuses Airlines Use to Avoid Paying

Some airlines try to avoid paying compensation by citing "extraordinary circumstances." Here are common excuses and why they don’t hold up:

• "We found another flight for you" – Compensation is still due, regardless of rerouting.

• "Technical issues" – Unless caused by something extreme (e.g., a volcanic eruption), technical problems are the airline’s responsibility.

• "Staff shortages" – Not an extraordinary circumstance; they must compensate you.

How Long Do You Have to Claim?

Each country sets its statute of limitations for EU261 claims. In Poland, you have up to 1 year to file a compensation claim.

What If the Airline Refuses to Pay?

If the airline denies your claim, don’t give up. You can:

• Escalate the complaint to the Polish Civil Aviation Authority (ULC).

• Take legal action (but this can be costly and time-consuming).

• Use a claim service like Trouble Flight to handle everything for you.

Preventing Overbooking Issues in the Future

While you can’t stop airlines from overbooking, you can reduce your chances of being bumped:

• Check-in online as early as possible.

• Join the airline’s frequent flyer program – elite members are less likely to be denied boarding.

• Book direct flights whenever possible.

• Avoid budget airlines with a history of overbooking issues.

Final Thoughts

Flight overbooking in Rzeszów is frustrating, but you are protected by EU261. If you were denied boarding, you are likely entitled to compensation. Don’t let the airline ignore your rights—take action today and claim what you’re owed!

If you need help claiming your compensation, let Trouble Flight handle it for you. We work on a no-win, no-fee basis, ensuring you get the money you deserve without any risk. Start your claim today!