Flight Overbooking in Thessaloniki – What to Do and How to Get Compensation

Thessaloniki, Greece’s vibrant second-largest city, is a bustling hub for travelers flying across Europe and beyond. With Thessaloniki International Airport "Makedonia" (SKG) serving millions of passengers yearly, flight overbooking is a common issue that can leave travelers stranded and frustrated. If you’ve been denied boarding due to an overbooked flight, you may be entitled to compensation of up to €600 under EU Regulation 261/2004.

Why Do Airlines Overbook Flights?

Airlines frequently sell more tickets than available seats, betting on the assumption that some passengers will not show up. While this practice maximizes their profits, it can leave passengers unexpectedly bumped from their flights. If this happens to you in Thessaloniki, knowing your rights is crucial.

Your Rights When Facing Flight Overbooking in Thessaloniki

Under EU law, if you are denied boarding due to overbooking, you are entitled to:

• Compensation: Depending on the flight distance, you could receive €250, €400, or €600.

• Alternative Transport or a Refund: The airline must offer you a rebooking on the next available flight or a full refund.

• Care and Assistance: If you have to wait at the airport, you must be provided with meals, refreshments, and, if necessary, accommodation.

How to Claim Compensation for Flight Overbooking in Thessaloniki

If you’ve been denied boarding, follow these steps to strengthen your claim:

1. Get a Written Statement – Ask the airline for a written confirmation of why you were denied boarding.

2. Keep Your Documents – Retain your boarding pass, booking confirmation, and any receipts for expenses incurred.

3. Request Immediate Rebooking – Airlines must offer an alternative flight, either the same day or as soon as possible.

4. Claim Compensation – You can claim directly with the airline or use a service like Trouble Flight to handle the process hassle-free.

Alternative Travel Options from Thessaloniki

If your flight is overbooked and you're stranded in Thessaloniki, consider other routes:

• Check Flights from Nearby Airports – Kavala International Airport (KVA) is about a two-hour drive from Thessaloniki and may have alternative flights.

• Travel to Athens – If urgent, you can take a domestic flight or a 4-hour train to Athens International Airport (ATH) for more flight options.

• Explore Ferry Routes – If your destination is an island, ferries from Thessaloniki's port could be an option.

How to Reach Alternative Airports

• To Kavala Airport (KVA): Take a KTEL bus or rent a car for a two-hour drive along the Egnatia Odos highway.

• To Athens Airport (ATH): High-speed trains connect Thessaloniki to Athens in about four hours, offering a scenic and stress-free alternative.

What to Do While Waiting for Your Next Flight

If you find yourself stuck in Thessaloniki due to an overbooked flight, make the most of your time:

• Explore the White Tower – Thessaloniki’s iconic landmark offers breathtaking views of the city.

• Visit Ladadika District – A lively area filled with restaurants and bars, perfect for unwinding.

• Discover Ancient Ruins – Walk through the Roman Forum or the Rotunda while waiting for your next flight.

Avoiding Overbooking Issues in the Future

To reduce the chances of being denied boarding:

• Check-in Early – The last passengers to check in are often the first to be bumped.

• Join a Frequent Flyer Program – Loyalty members are less likely to be chosen for involuntary boarding denial.

• Choose Direct Flights – Overbooking often affects connecting flights more than direct ones.

Get Your Compensation Today

If you've been a victim of flight overbooking in Thessaloniki, don’t let the airline get away with it. Claim what’s rightfully yours—up to €600 in compensation. Trouble Flight makes the process easy, handling everything from claim submission to dealing with airline disputes.

Submit your claim today and get the compensation you deserve!