If you’ve ever been denied boarding due to overbooking in Berlin, you’re not alone. Overbooking is a common airline practice where more tickets are sold than available seats. While airlines use this to maximize occupancy, it often leaves passengers stranded. But here’s the good news: under EU261/2004 regulations, you could be entitled to compensation of up to €600!
Berlin, the capital of Germany, is one of the busiest travel hubs in Europe. With two major airports—Berlin Brandenburg Airport (BER) and former Tegel Airport (closed in 2020)—the city handles millions of travelers every year. Overbooking is frequent, especially on popular routes to and from major European destinations. Airlines bet on no-shows but sometimes miscalculate, leading to denied boardings.
If you're denied boarding, don’t panic. Approach the airline desk and ask for a written confirmation that your seat was denied due to overbooking. Take pictures of your boarding pass, ticket, and any communication from the airline.
Under EU261, you are entitled to compensation if:
Your flight departed from or arrived at an EU airport.
You had a confirmed booking and arrived at the gate on time.
You were denied boarding involuntarily.
Depending on the flight distance, you could receive:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
You have the right to:
A full refund if you no longer wish to travel.
A rebooking on the next available flight, even with another airline.
Meals, refreshments, and accommodation (if needed).
If you were flying from Berlin Brandenburg Airport (BER) and face long delays, consider checking flights from Leipzig/Halle Airport (LEJ) or Dresden Airport (DRS). A quick train ride could open alternative travel options.
If your airline offers an alternative flight from another nearby airport, here’s how you can get there efficiently:
Berlin to Leipzig/Halle Airport: 1-hour 15-minute train ride from Berlin Hauptbahnhof.
Berlin to Dresden Airport: 1-hour 50-minute train ride.
Berlin to Hamburg Airport: 1 hour 45 minutes by high-speed train.
This could save you hours of waiting and increase your chances of reaching your destination faster.
Most airlines have claim forms on their websites. Fill out the necessary details and attach supporting documents.
Not all airlines respond favorably. If they delay or reject your claim, professional claim services like Trouble Flight can handle the process for you. We ensure you get your rightful compensation without the hassle.
Some airlines may try to avoid paying compensation by offering vouchers instead of cash. Legally, you are not required to accept them. Stand your ground and insist on the full monetary compensation you’re entitled to.
Check in Online Early: The earlier you check in, the lower the risk of being bumped.
Arrive at the Airport on Time: Late arrivals are more likely to be selected for denied boarding.
Join Airline Loyalty Programs: Frequent flyers or elite status holders are less likely to be bumped.
Consider Alternative Routes: Flights from Berlin to Frankfurt or Munich could have more flexibility if you need to reroute.
If you’ve been denied boarding in Berlin due to overbooking, don’t let the airline get away with it. You could be entitled to up to €600! Start your claim today with Trouble Flight and get the money you deserve.