Rzeszów, a growing aviation hub in southeastern Poland, is home to Rzeszów-Jasionka Airport (RZE), serving both domestic and international flights. While it offers modern facilities and efficient operations, unexpected flight cancellations still occur due to factors such as technical issues, weather disruptions, or airline staff shortages.
If your flight from or to Rzeszów has been cancelled, don’t panic. You could be entitled to up to €600 in compensation under EC261/2004, depending on the reason for cancellation and the length of your delay.
Several factors can lead to flight cancellations at Rzeszów-Jasionka Airport:
Adverse Weather Conditions – Heavy snow or fog can force airlines to cancel flights for safety reasons.
Technical Issues – Aircraft maintenance problems can lead to unexpected delays or cancellations.
Airline Staff Strikes – When airline crew members go on strike, flights are often grounded.
Air Traffic Control Restrictions – Congested airspace can result in last-minute cancellations.
Operational Problems – Sometimes, airlines cancel flights due to low passenger numbers or aircraft scheduling conflicts.
Under EC261/2004, passengers have rights when flights are cancelled, including:
If the airline informed you less than 14 days before departure, you could claim compensation.
The amount depends on the distance of your flight:
Up to 1,500 km: €250
Between 1,500 and 3,500 km: €400
Over 3,500 km: €600
If the cancellation was due to extraordinary circumstances (e.g., extreme weather, security threats), airlines might not be liable for compensation.
Meals and Refreshments if your wait is prolonged.
Hotel Accommodation if your replacement flight is the next day.
Alternative Transport or Refund – The airline must offer a new flight or a full refund.
Rzeszów-Jasionka Airport is not the only option in the region. If your flight is cancelled, consider traveling via another nearby airport:
Kraków John Paul II Airport (KRK) – Around 160 km away, reachable by bus or train.
Warsaw Chopin Airport (WAW) – A major international hub, about 300 km away.
If you’re stuck in Rzeszów, you can take a train from Rzeszów Główny to Kraków or Warsaw and catch another flight from there. Many airlines offer rebooking options on partner flights, so check with your airline for alternative connections.
If your flight was cancelled, don’t leave money on the table. Here’s how to claim your compensation:
Check Your Eligibility – Did the airline notify you late? Was the cancellation within their control?
Collect Documents – Save your boarding pass, booking confirmation, and any airline communications.
Submit a Claim – You can claim directly with the airline or use a service like Trouble Flight to handle the process for you.
Follow Up – Airlines might delay responses, but you have up to 3 years to claim your compensation.
No, extreme weather conditions are considered extraordinary circumstances, meaning airlines are not required to compensate passengers. However, they must still provide assistance, such as meals and accommodation.
You can still claim compensation if the replacement flight delays your arrival by more than 3 hours. If the new flight suits your schedule, you can accept it while still pursuing compensation.
The process can take weeks or even months, depending on the airline’s response. Using Trouble Flight speeds up the process, as we handle negotiations on your behalf.
A cancelled flight in Rzeszów can ruin your plans, but it doesn’t have to ruin your finances. You could be entitled to up to €600 in compensation. Instead of dealing with the airline’s bureaucracy, let Trouble Flight handle your claim and get you the money you deserve.
Don’t wait – start your compensation claim today!