Flying from Vilnius International Airport (VNO) and facing a cancellation can be frustrating, but you may be entitled to compensation of up to €600 under EC261/2004 regulations. Here’s what you need to know about your rights and how to make the most of your disrupted journey.
Vilnius, the charming capital of Lithuania, is a hub for many international and regional flights. However, cancellations are not uncommon due to:
Bad weather – Heavy snow and fog, especially in winter, can ground flights.
Technical issues – Aircraft malfunctions or maintenance problems may cause last-minute cancellations.
Airline staff strikes – If pilots, cabin crew, or ground staff are on strike, flights can be canceled.
Air traffic congestion – Delays at major European airports like Frankfurt or London Heathrow can affect connections to Vilnius.
COVID-19 or health emergencies – Some flights are still affected by travel restrictions.
If your flight was cancelled less than 14 days before departure, and it was not due to extraordinary circumstances (e.g., extreme weather or airport strikes), you are likely entitled to €250 - €600 in compensation under EU Regulation EC261/2004.
Here’s how compensation is calculated:
€250 for flights up to 1,500 km.
€400 for flights between 1,500 km and 3,500 km.
€600 for flights over 3,500 km (outside the EU).
If your airline rebooked you on another flight, you may still claim compensation if the new flight arrives significantly later than planned.
If your flight was cancelled at Vilnius Airport and you need an urgent alternative, consider these options:
Kaunas Airport is only 100 km away and serves several international routes. You can reach it by:
Train: Direct trains from Vilnius take about 1 hour.
Bus: Regular buses run between Vilnius and Kaunas Airport in about 1.5 hours.
Car Rental or Taxi: A direct taxi ride costs around €80 - €100.
If you need to catch an international connection quickly, Riga Airport (RIX) in Latvia and Warsaw Chopin Airport (WAW) in Poland have many alternative flights. Consider:
FlixBus or Lux Express services (4-6 hours to Riga, 6-8 hours to Warsaw).
Direct train from Vilnius to Warsaw, taking about 7 hours.
Check if other airlines operate flights to your destination from nearby airports. AirBaltic, Ryanair, LOT Polish Airlines, and Wizz Air frequently serve Vilnius and nearby cities.
Confirm the Reason for Cancellation – Ask the airline for a written confirmation of why your flight was cancelled.
Request a Replacement Flight or a Refund – Airlines must offer rebooking or a full refund if they cancel your flight.
Check Your Compensation Eligibility – If it wasn’t due to extraordinary circumstances, file a claim.
Keep All Travel Documents – Boarding passes, cancellation notices, and receipts for additional expenses (hotel, food, transport) can help your claim.
Claim Your Compensation – Submit your request directly to the airline or use Trouble Flight to handle the process for you hassle-free.
Yes! If your flight is cancelled and you are stranded in Vilnius overnight, the airline must provide free hotel accommodation, meals, and transport under EU rules. If they don’t offer this, keep your receipts and claim reimbursement later.
Flights cancelled due to extreme weather conditions (e.g., snowstorms, strong winds) are classified as extraordinary circumstances, meaning airlines do not have to pay compensation. However, they must still offer rebooking or a refund, and provide necessary assistance like food and accommodation if you are stranded.
Claiming compensation doesn’t have to be complicated. With Trouble Flight, you can check your eligibility in minutes! Here’s how:
Enter Your Flight Details – Submit your flight number and cancellation details.
Let Our Experts Handle It – We deal with the airline and legal process for you.
Get Paid – If eligible, you can receive up to €600 directly to your account.
Flight cancellations in Vilnius can be a hassle, but you don’t have to suffer financial loss. Know your rights, explore alternative travel routes, and claim the compensation you deserve! Whether you need help with a refund, rebooking, or getting paid for the inconvenience, Trouble Flight is here to assist.
Check your eligibility today and turn your cancelled flight into a cash claim!