Venice, one of the most breathtaking cities in the world, is known for its stunning canals, historic landmarks, and romantic gondola rides. However, a flight delay in Venice can quickly turn a dream trip into a nightmare. If you’ve been stranded at Venice Marco Polo Airport (VCE) or Treviso Airport (TSF) due to a delayed flight, you might be entitled to compensation of up to €600 per passenger under EU Regulation 261/2004. Here’s everything you need to know about your rights and how to claim your money.
Venice is a major international tourist hub, and while its airports handle millions of passengers each year, delays are still common. Some of the most frequent causes include:
Venice’s unique geography means that fog, storms, and even the famous Aqua Alta (high tide flooding) can disrupt flights. Winter months can bring thick fog, reducing visibility for pilots, while summer storms occasionally ground flights.
Being one of Italy’s busiest airports, Venice Marco Polo Airport (VCE) experiences heavy air traffic, leading to takeoff and landing slot restrictions, which can result in delays.
Italy frequently experiences airline and airport staff strikes, which can cause significant delays. Whether it’s pilots, air traffic controllers, or ground staff, these strikes can bring flights to a standstill.
Technical faults, aircraft maintenance issues, or logistical problems like delayed connecting flights can contribute to delays at both Venice Marco Polo and Treviso Airport.
Not all flight delays qualify for compensation, but if your flight meets the following conditions, you can claim up to €600 per passenger:
✅ The delay was at least 3 hours (calculated upon arrival at your destination).
✅ The flight departed from an EU airport or was operated by an EU airline.
✅ The delay was within the airline’s control. Extraordinary circumstances (like severe weather) are exempt.
The compensation amount depends on the flight distance:
✈️ Up to 1,500 km → €250 per passenger
✈️ Between 1,500 km – 3,500 km → €400 per passenger
✈️ Over 3,500 km → €600 per passenger
For example, if your Venice to London flight was delayed by 4 hours, you can claim €250 per person. If you were flying from Venice to New York, you could be eligible for €600 per passenger.
If you’re facing a long delay, follow these steps to ensure you get compensated:
Hold onto your boarding pass, e-ticket, and any emails from the airline regarding the delay.
Request an official statement explaining why your flight is delayed. If the airline refuses, take note of what they tell you.
Take screenshots of the departure board, any airline communication, and note the actual time of arrival.
If your delay is over 2 hours, airlines must provide you with food, drinks, and accommodation (if needed).
Don’t let airlines avoid paying what you’re owed. Use Trouble Flight to file your claim and get your money hassle-free!
Being stranded in Venice doesn’t have to be a complete disaster. Here’s how you can turn your delay into an opportunity:
If your flight is significantly delayed, consider checking alternative flights from Treviso Airport (TSF), which is about 40 minutes from Venice. Some airlines operate from both Marco Polo and Treviso, and switching airports might get you home sooner.
🚆 By Train: Take a train from Venice Santa Lucia Station to Treviso Centrale, then a short bus ride to the airport.
🚌 By Bus: ATVO and Barzi Bus operate direct routes from Venice Piazzale Roma to Treviso Airport.
🚖 By Taxi: A taxi ride from Venice city center to Treviso Airport costs around €70-€80.
If your delay exceeds 5 hours or you have to stay overnight, the airline must provide hotel accommodation and cover transport costs. If they refuse, keep receipts and claim the money back later.
Flight delays in Venice can be frustrating, but you don’t have to suffer financially. Airlines owe you compensation, and Trouble Flight makes the process simple.
✅ No upfront fees – We only get paid when you do.
✅ Hassle-free process – We handle everything for you.
✅ High success rate – We know how to fight airlines and win!
Enter your flight details and claim your compensation today!