Florence, the heart of Tuscany, is a breathtaking city rich in art, culture, and history. Millions of travelers pass through Florence Airport (Aeroporto di Firenze-Peretola, FLR) each year, eager to explore the iconic Duomo, Ponte Vecchio, and the Uffizi Gallery. However, flight delays are an unfortunate reality that can disrupt your travel plans.
If your flight has been delayed in Florence, you may be entitled to compensation under European law (EC 261/2004). Let’s break down what you need to know and how you can claim what you’re owed.
Several factors contribute to flight delays at Florence Airport, including:
Florence’s location in a valley means that fog, strong winds, or unexpected storms can impact flight schedules, particularly in winter months.
As a busy international airport with limited runway capacity, FLR often experiences congestion, leading to delays in takeoffs and landings.
Aircraft maintenance and technical difficulties can cause unforeseen disruptions.
Italy has frequent air traffic control and airline staff strikes that may affect flights at Florence Airport.
Yes! If your flight from or to Florence was delayed for more than 3 hours due to reasons within the airline’s control, you could be entitled to compensation of up to €600 under EC 261/2004.
Your flight was delayed by at least 3 hours at arrival.
The delay was caused by the airline (technical issues, operational problems, crew shortages, etc.).
Your flight departed from an EU airport or landed in an EU airport with an EU airline.
If your delay was caused by extraordinary circumstances like extreme weather, political unrest, or security risks, compensation may not apply.
The amount you can claim depends on the distance of your flight:
Flight Distance | Delay Time | Compensation Amount |
---|---|---|
Less than 1,500 km | 3+ hours | €250 |
1,500 - 3,500 km | 3+ hours | €400 |
Over 3,500 km | 3+ hours (EU to non-EU) | €600 |
Florence Airport mostly serves short to mid-haul European routes, meaning you’re likely eligible for €250 or €400 depending on your destination.
If you’re stuck at Florence Airport due to a delay, follow these steps:
Ask the airline for a written statement explaining the reason for the delay.
Take a screenshot of the delay notice from the airport’s website.
Keep all your travel documents (boarding passes, tickets, booking confirmation).
Use our online claim checker to see if your flight qualifies for compensation.
Let us handle the legal process while you focus on your trip. No hassle, no stress—just your money back!
Florence has a smaller airport compared to cities like Rome or Milan. If your flight is significantly delayed and you’re in a hurry, consider:
Pisa Airport (PSA): Just 85 km away and well-connected by train, Pisa offers more flight options, including low-cost carriers.
Bologna Airport (BLQ): A major hub only 120 km away, reachable by train or car, with many international routes.
Florence’s Santa Maria Novella Train Station offers high-speed connections to Milan, Rome, Venice, and Naples, which might be faster than waiting for a delayed flight.
Under EU regulations, airlines must provide care and assistance if your flight is delayed by:
2+ hours: Free meals and refreshments.
5+ hours: The right to cancel and request a refund or an alternative flight.
Overnight Delay: Hotel accommodation and transport must be covered by the airline.
If your airline fails to offer these, keep your receipts—you can claim a refund for reasonable expenses later.
Filing a claim against an airline can be frustrating, especially when they refuse to pay. That’s where we come in:
No win, no fee—you only pay if we win your claim.
Expert legal team—we handle all negotiations with airlines.
Fast & hassle-free process—submit your details and let us do the rest!
If your flight from Florence was delayed, don’t let the airline keep what’s rightfully yours. You may be entitled to €250, €400, or even €600 in compensation.