Overbooking is a common issue in air travel, and passengers flying from Hamburg Airport (HAM) often face denied boarding due to airlines selling more tickets than available seats. This practice helps airlines maximize revenue but leaves many travelers stranded. If you’ve been denied boarding at Hamburg Airport because of overbooking, you have rights under EU Regulation EC 261, and you may be eligible for compensation up to €600.
Hamburg, Germany’s second-largest city, is a major transportation hub with a bustling airport handling over 17 million passengers annually. Due to its strong connections to European and international destinations, overbooking is frequent, especially on popular routes to London, Paris, Amsterdam, and Madrid. Airlines oversell flights expecting some passengers not to show up, but when everyone arrives, some are left without a seat.
Ask the airline for an official reason for your denied boarding.
Request a written confirmation stating that the reason was overbooking.
Take photos of your boarding pass and travel documents.
Under EC 261, you are entitled to:
Compensation between €250 and €600, depending on flight distance.
A new flight to your destination or a full refund if you choose not to fly.
Meals and refreshments during the waiting time.
Hotel accommodation if the new flight is scheduled for the next day.
If your flight from Hamburg is overbooked and you need to reach your destination urgently, check flights from Bremen Airport (BRE), which is just 1 hour 30 minutes away by train. Airlines sometimes accommodate passengers on alternative routes, and departing from Bremen or even Berlin (BER) might be an option worth discussing with the airline.
Bremen Airport: Take a direct train from Hamburg Hbf to Bremen Hbf and then a tram (line 6) to the airport.
Berlin Brandenburg Airport: A direct train from Hamburg to Berlin takes under 2 hours, and from Berlin Hbf, an express train connects to BER in 30 minutes.
The compensation for an overbooked flight from Hamburg depends on the distance of your flight:
€250 – Flights up to 1,500 km
€400 – Flights between 1,500 km and 3,500 km
€600 – Flights over 3,500 km (non-EU destinations)
Airlines may try to offer travel vouchers instead of cash, but you don’t have to accept them. Cash compensation is your right!
While any airline can overbook, these airlines at Hamburg Airport have higher incidents of denied boarding due to overbooking:
Lufthansa
Eurowings
Ryanair
Turkish Airlines
British Airways
If you were denied boarding on any of these airlines, you should file a compensation claim.
Filing a compensation claim directly with the airline can be time-consuming and frustrating. Airlines often delay responses or deny rightful claims. Instead, let experts handle it for you! We specialize in securing compensation for passengers affected by overbooking at Hamburg Airport, ensuring you receive the full amount you’re entitled to.
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If you’ve been denied boarding at Hamburg Airport, don’t waste time arguing with the airline. Start your compensation claim today and get the money you deserve for the inconvenience caused by overbooking. Click below and let us handle the process for you!