Brindisi, a charming city on Italy’s Adriatic coast, serves as a major gateway to Puglia. While its airport, Brindisi Papola Casale (BDS), efficiently handles thousands of passengers daily, overbooking remains a common issue. If you've been denied boarding due to overbooking in Brindisi, you may be entitled to significant compensation under EU Regulation 261/2004. Here’s everything you need to know to assert your passenger rights and maximize your claim.
Overbooking is a common airline practice designed to account for no-show passengers. Airlines sell more tickets than available seats, assuming some passengers won’t show up. However, when everyone checks in, some travelers get bumped from the flight involuntarily.
At Brindisi Airport (BDS), this can be particularly problematic during the summer and peak tourist seasons when flights are at full capacity. If you find yourself stuck at the airport due to overbooking, you have rights and options to claim financial compensation.
Yes! If you were denied boarding due to an overbooked flight in Brindisi, you could receive up to €600 in compensation, depending on the flight distance. According to EC 261/2004, you are entitled to:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
To qualify, you must:
Have a confirmed booking.
Arrive on time for check-in.
Not have voluntarily given up your seat.
If you’re denied boarding due to an overbooked flight at Brindisi Papola Casale Airport, follow these steps to secure compensation:
Airlines may offer travel vouchers or a seat on the next flight. Accepting these could waive your right to compensation. Always check your eligibility for cash compensation first.
Ask the airline for a written statement explaining why you were denied boarding. This document is crucial when filing a compensation claim.
Keep your boarding pass, e-ticket, and any email confirmations. Take pictures of the departure board showing your original flight.
Under EC 261, airlines must provide you with:
Meals and refreshments
Hotel accommodation (if needed)
Alternative transport arrangements
If you need to reach your destination urgently, check flights from nearby airports:
Bari Karol Wojtyła Airport (BRI) – A larger hub, just 90 minutes away by train or car.
Naples International Airport (NAP) – A bit farther, but sometimes offers better flight connections.
Consider booking with another airline and later claiming reimbursement for the ticket if your airline does not provide a timely alternative.
Submit your claim as soon as possible. Airlines might delay payments, but you have up to three years to file your claim.
If your flight is overbooked and you need to reach another airport, here are some options:
By Train: Take a Trenitalia train from Brindisi Centrale to Bari Centrale (approx. 1 hour), then the airport shuttle.
By Car: Rent a car or take a taxi (approx. 1.5 hours via SS16 highway).
By Train: Take a high-speed Frecciarossa train from Brindisi to Naples (approx. 4.5 hours).
By Car: A road trip via the A16 highway (approx. 4 hours).
If you’re in a hurry, you can check last-minute flights from Bari or Naples to your final destination.
Overbooking can happen with any airline, but some carriers are more notorious for it. In Brindisi, the most affected flights tend to be operated by:
Ryanair
Wizz Air
ITA Airways
easyJet
These budget airlines have a high rate of overbooking due to their aggressive ticket sales strategies.
Flight overbooking in Brindisi can be frustrating, but you have clear rights under EU law. If you were denied boarding, don’t settle for less—claim your rightful compensation today and recover up to €600 in cash.
Act now and check your eligibility in just a few minutes. Don’t let the airlines take advantage of you!