Flying to or from Georgia can be an incredible experience, whether you're visiting the vibrant capital Tbilisi, the stunning Black Sea coast in Batumi, or the picturesque Caucasus mountains. However, flight delays can turn any trip into a frustrating experience. If you've had a flight delayed in Georgia, you might be eligible for compensation under European Regulation EC261/2004 or other international aviation laws.
There are many reasons why your flight from Tbilisi International Airport (TBS), Batumi International Airport (BUS), or Kutaisi International Airport (KUT) might be delayed. Some of the most common causes include:
Bad Weather: Georgia experiences varied climates, from humid subtropical along the coast to snowy winters in the mountains, which can lead to flight disruptions.
Technical Issues: Airlines sometimes encounter mechanical problems that require aircraft maintenance before takeoff.
Air Traffic Congestion: Georgia has become an increasingly popular destination, leading to busy airspace and potential flight delays.
Strikes & Airline Staff Shortages: If airline employees, including pilots or ground crew, go on strike, it could delay flights.
Security Concerns: Delays can occur due to enhanced security checks at Georgian airports.
If your flight has been delayed for more than 3 hours, you could be entitled to compensation under EU Regulation 261/2004—if your flight was operated by an EU airline or departed from an EU airport. Even if you were flying with a non-EU airline from Georgia, you might still be eligible for reimbursement depending on the airline’s terms and conditions.
The compensation amounts are:
€250 for flights under 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
This applies if the delay was caused by factors within the airline’s control, such as technical issues or staff shortages.
If your flight was delayed, follow these steps to strengthen your claim:
Ask the airline for an official explanation of the delay. If the delay was due to “extraordinary circumstances” like severe weather or air traffic control restrictions, compensation might not apply.
Hold onto your boarding pass, ticket, and booking confirmation—you'll need these for your claim.
Take a screenshot or note the delay duration and any announcements made at the airport.
Use a compensation calculator or consult an expert service like Trouble Flight to quickly determine if you qualify.
You can file a claim directly with the airline or through a professional service that handles everything for you, ensuring you get the maximum compensation.
Tbilisi’s busiest airport serves major airlines like Turkish Airlines, Lufthansa, and Qatar Airways. Flight delays here are common, especially during winter due to fog and snow.
Located on the Black Sea coast, Batumi Airport experiences delays mainly in the summer due to increased tourism traffic.
A hub for budget airlines like Wizz Air, Kutaisi sees frequent delays due to high passenger traffic and occasional airport operational issues.
If you’re stuck at the airport in Georgia due to a flight delay, here are some useful tips:
Request Compensation Immediately: Airlines must provide food, drinks, and hotel accommodation for long delays.
Explore the City: If you’re in Tbilisi, consider visiting the Narikala Fortress or sulfur baths. In Batumi, a stroll along the seaside promenade can make the wait more pleasant.
Check Alternative Flights: If your delay is extended, consider flying from another Georgian airport. For example, if your Tbilisi flight is delayed, check for available flights from Kutaisi.
Use Airport Lounges: Many Georgian airports offer comfortable lounges where you can relax while waiting for updates.
Under EC261/2004, passengers are entitled to:
Meals & Refreshments: Provided by the airline if the delay exceeds 2 hours.
Hotel Accommodation: If the delay forces an overnight stay.
Alternative Transport: If the flight is delayed beyond a reasonable time frame.
Refund or Rebooking: If the delay exceeds 5 hours, you can request a full refund or rebook your flight.
Accepting Vouchers Instead of Cash: Airlines often offer travel vouchers instead of compensation. You have the right to insist on a cash payout.
Filing a Claim Too Late: Claims must be made within a certain period, which varies by country.
Not Keeping Evidence: Without proper documentation, your claim may be denied.
Trusting the Airline’s Initial Response: Airlines may initially reject your claim—don’t give up! A professional service can help overturn rejections.
No Win, No Fee: We handle your claim at no cost unless you win.
Legal Expertise: We specialize in airline compensation claims and fight for the maximum payout.
Fast Processing: We streamline the process so you don’t have to wait months for a resolution.
If your flight was delayed in Georgia, don’t miss the opportunity to claim what’s rightfully yours. Many passengers are unaware that they could receive up to €600 in compensation, and airlines often don’t inform travelers of their rights. Don’t let your time and money go to waste—take action today and get the compensation you deserve.