Flying from Sweden should be a hassle-free experience, but sometimes airlines sell more tickets than seats available on a flight. This common practice, known as overbooking, often results in passengers being denied boarding despite having a valid ticket. If this has happened to you, don’t worry—you have strong legal protections under EU Regulation 261/2004, which grants compensation up to €600 per passenger.
Airlines use sophisticated algorithms to predict the likelihood of no-shows. By selling extra tickets, they aim to maximize profits. However, when too many passengers show up, they start looking for volunteers to give up their seats. If no one steps forward, some passengers may be involuntarily denied boarding. If you’re one of them, you have the right to compensation.
If you were denied boarding due to an overbooked flight departing from or arriving in Sweden, your compensation depends on the flight distance:
Up to 1,500 km: €250 per passenger
1,500–3,500 km: €400 per passenger
Over 3,500 km: €600 per passenger (if the flight is outside the EU)
In addition to financial compensation, you are also entitled to alternative transport, meals, and accommodation if necessary.
Airlines often try to offer travel vouchers instead of cash compensation. However, vouchers may have restrictions and expire quickly. You have the right to request cash instead.
Request a document from the airline stating that you were denied boarding due to overbooking. This will be essential for your compensation claim.
If your flight was overbooked at Stockholm Arlanda (ARN), consider checking departures from Stockholm Bromma (BMA) or Skavsta Airport (NYO), both of which are within reach by train or bus. Similarly, if your flight from Gothenburg Landvetter (GOT) is overbooked, you might find an alternative from Copenhagen Kastrup (CPH), just a short train ride away.
If you had to book a hotel or buy food due to the overbooking, save your receipts. The airline must reimburse you under EU law.
Airlines may not proactively offer compensation, but you are entitled to it. The easiest way to get your money is to file a claim with Trouble Flight. We handle everything on your behalf, ensuring you receive the compensation you deserve without the hassle.
Some airlines have a higher likelihood of overbooking than others. Based on passenger reports, the following carriers have been frequently involved in overbooking cases in Sweden:
SAS Scandinavian Airlines – Sweden’s flag carrier often overbooks busy European and intercontinental routes.
Norwegian Air Shuttle – A major player in the Nordic region, known for its full flights.
Ryanair & Wizz Air – These low-cost airlines operate packed flights from Stockholm, Malmö, and Gothenburg, sometimes leading to overbooking issues.
If the airline offers you another flight, you can still claim compensation unless you arrived at your final destination with only a slight delay (under 3 hours). Even if the airline arranged an alternative, you can still claim up to €600 per passenger.
As Sweden’s busiest airport, Arlanda sees a high number of overbookings, particularly on flights to London, New York, and domestic destinations.
A hub for both domestic and international flights, overbookings frequently occur on SAS and Lufthansa routes.
While smaller, Malmö still faces overbooking cases, especially on low-cost airlines heading to Europe.
Yes! Even if the airline rebooked you on another flight, you can still claim compensation if:
The delay caused by the alternative flight was more than 3 hours.
You were not given sufficient notice before the change.
The airline did not provide food, transport, or accommodation as required.
Check-in early: Airlines often select the last passengers to check in when removing travelers due to overbooking.
Choose a higher fare class: Business and premium economy tickets are less likely to be affected.
Join airline loyalty programs: Frequent flyers often get priority when overbooking situations arise.
Monitor seat availability: If your flight is looking full, consider switching to a different flight in advance.
Overbooking is frustrating, but you don’t have to accept it. If your flight in Sweden was overbooked, you may be entitled to up to €600 per passenger. Airlines often delay or deny claims, but Trouble Flight fights for your rights.
Don’t wait—start your claim now and get the money you deserve!