Kassel, a historic city in central Germany, is served by Kassel Airport (KSF), a regional hub primarily handling charter and seasonal flights. While the airport is smaller compared to major German hubs like Frankfurt or Berlin, flight delays still occur, often due to weather disruptions, technical issues, or air traffic control constraints.
If your flight has been delayed in Kassel, you might be entitled to compensation under EU Regulation EC261/2004, which protects air passengers' rights in cases of significant delays. But what exactly qualifies for a claim, and how can you ensure you get the money you deserve?
Under EU261, you can claim compensation if:
Your flight was delayed by 3 hours or more upon arrival.
The delay was caused by factors within the airline’s control (e.g., technical failures, crew shortages, operational mishaps).
Your flight departed from an EU airport or arrived in the EU with an EU-based airline.
The compensation amount depends on the flight distance:
€250 for flights up to 1,500 km.
€400 for flights between 1,500 km and 3,500 km.
€600 for flights over 3,500 km (if departing from the EU to a non-EU destination).
Since Kassel mainly operates regional and European flights, most claims will fall under the €250 or €400 category.
Like much of Germany, Kassel experiences unpredictable weather, with fog, snow, and thunderstorms frequently causing flight disruptions, especially in winter months.
Airlines must perform routine maintenance and sometimes encounter unexpected mechanical failures, leading to delays.
While Kassel Airport has a lower flight volume than larger German airports, airspace congestion in Frankfurt or other nearby hubs can indirectly affect departures.
If your delay extends beyond 3 hours, you may be eligible for compensation. Track official flight updates via the airport’s website or your airline’s customer service.
Request a written statement from the airline specifying the cause of the delay. This documentation strengthens your compensation claim.
If the airline is responsible for the delay, they are legally obligated to provide:
Meals and refreshments for delays over 2 hours.
Hotel accommodation if an overnight stay is required.
Alternative flights if necessary.
Submit your claim to the airline directly or use a professional claims service like Trouble Flight to handle the process efficiently.
If your flight is severely delayed or canceled, you might consider alternative transport options:
Train: Kassel is well-connected to Germany’s high-speed ICE train network, offering direct routes to major cities like Frankfurt, Berlin, and Munich.
Nearby Airports: Frankfurt Airport (FRA) is around 200 km south of Kassel and offers significantly more flight options. You can reach Frankfurt by train in approximately 1.5 hours.
Many passengers are unaware of their rights and leave money unclaimed. Airlines are legally obligated to compensate travelers, but they often deny or delay payments. By claiming compensation, you ensure airlines follow regulations and get what you are rightfully owed.
Don’t let a delayed flight ruin your trip. If you experienced a flight delay in Kassel, you could receive up to €600 in compensation. Submit your claim with Trouble Flight today and let our experts handle the process for you!