Flight Overbooking in Armenia – Your Rights and How to Get Compensation

Flying in and out of Armenia is a unique experience, given its breathtaking landscapes, rich history, and growing aviation sector. However, not every flight goes as planned, and overbooking is a common problem many travelers face. If you have been denied boarding due to flight overbooking in Armenia, you have rights under international passenger regulations. Here’s everything you need to know to claim your rightful compensation and ensure a smoother travel experience.

Understanding Flight Overbooking in Armenia

Overbooking occurs when airlines sell more tickets than available seats, expecting some passengers to miss their flights. This practice, while legal, can cause serious inconvenience if everyone shows up, leaving some travelers stranded at the airport. Major airports in Armenia, such as Zvartnots International Airport (EVN) in Yerevan and Shirak Airport (LWN) in Gyumri, experience overbooking issues, particularly during peak travel seasons.

If you find yourself involuntarily denied boarding, it’s essential to know that you could be eligible for compensation under international aviation laws, such as EC 261/2004, which applies to flights operated by European airlines or departing from an EU/EEA airport. While Armenia is not part of the EU, if you’re flying with an EU airline or connecting through an EU hub, these regulations might protect you.

What Compensation Can You Claim for Overbooking?

If you are denied boarding due to overbooking, the compensation amount typically depends on the flight distance:

• €250 for flights up to 1,500 km.

• €400 for flights between 1,500 and 3,500 km.

• €600 for flights over 3,500 km.

For flights within Armenia or departing to neighboring countries such as Russia, Georgia, or Iran, airlines may also provide alternative compensation or travel vouchers. However, passengers should prioritize cash compensation, which is their right under applicable regulations.

What to Do If Your Flight Is Overbooked in Armenia?

If you are denied boarding, follow these steps to ensure you receive the compensation you deserve:

1. Do Not Accept Vouchers Immediately – Airlines may offer travel vouchers instead of cash. Legally, you can refuse and request direct monetary compensation.

2. Ask for a Written Explanation – Always request documentation confirming that overbooking was the reason for your denied boarding.

3. Check Alternative Flight Options – If you’re at Zvartnots International Airport, consider looking for alternative flights from Shirak Airport in Gyumri, which is a 2-hour drive away. You may find flights with another airline.

4. Claim Compensation – File a claim with the airline immediately or use a trusted service like Trouble Flight to handle the process for you.

Airlines Operating in Armenia and Their Overbooking Policies

Several international airlines operate flights in and out of Armenia, including Armenia Airways, Fly Arna, Wizz Air, LOT Polish Airlines, and Air France. While policies vary, most airlines follow standard industry procedures regarding compensation for overbooking. Low-cost airlines, such as Ryanair and Wizz Air, may push for vouchers instead of cash, but passengers should be persistent in claiming their rightful compensation.

How to Reach Another Airport in Case of Overbooking?

If you are stranded due to overbooking in Yerevan, you may find alternative flights at Shirak Airport in Gyumri. Here’s how to get there:

• By Car: A taxi or rental car takes around 2 hours.

• By Train: The Yerevan-Gyumri train operates several times daily.

• By Bus: A cost-effective alternative with frequent departures.

For travelers near Armenia’s border regions, flights from Tbilisi International Airport in Georgia might be an alternative option, especially for those headed to European destinations.

What If the Airline Refuses to Pay?

Airlines sometimes delay or deny compensation claims. If this happens:

• Escalate to the Airline’s Regulatory Body – Depending on your airline’s country of registration, you may file a complaint with aviation authorities.

• Use a Compensation Service – Trouble Flight specializes in handling denied boarding claims and will ensure you receive what you’re owed.

Don’t Let Overbooking Ruin Your Trip – Claim What’s Yours!

Overbooking can be frustrating, but you don’t have to accept inconvenience without compensation. If you were denied boarding in Armenia, take action today! You could be entitled to up to €600 in compensation. Don’t let airlines get away with unfair practices—file your claim with Trouble Flight and get your money back!