Flight Delayed in Lisbon? Here’s What to Do Next

Experiencing a Flight Delay in Lisbon? You Have Rights!

Lisbon, the vibrant capital of Portugal, is not only a gateway to stunning beaches and historic sites but also a major European aviation hub. If your flight has been delayed at Lisbon Humberto Delgado Airport (LIS), you are not alone. Flight delays happen for many reasons, from airline operational issues to unexpected weather conditions. But did you know that under EU Regulation EC 261/2004, you might be entitled to up to €600 in compensation?

Let’s break down what you need to know and how you can claim what’s rightfully yours.

Why Do Flights Get Delayed in Lisbon?

Several factors can contribute to flight delays at Lisbon Airport:

1. Air Traffic Congestion

Lisbon’s airport is one of the busiest in Europe, with heavy air traffic leading to frequent delays. Peak seasons, especially summer months, can cause congestion, leading to extended waiting times.

2. Weather Conditions

Although Lisbon enjoys a mild climate, strong winds or fog can lead to disruptions. If your delay is due to severe weather, compensation may not be applicable, but alternative solutions can still be explored.

3. Technical Issues & Airline Strikes

If your flight is delayed due to a mechanical issue or an airline crew strike, you are likely eligible for compensation as these are considered within the airline’s control.

4. Connecting Flight Issues

Many passengers travel through Lisbon Airport on long-haul flights with connections. If your delay caused you to miss your onward journey, you could claim compensation.

How Much Compensation Can You Get for a Delayed Flight?

The amount you can claim depends on the length of the delay and the flight distance:

• €250 – for flights up to 1,500 km (e.g., Lisbon to Madrid)

• €400 – for flights between 1,500 km and 3,500 km (e.g., Lisbon to London)

• €600 – for flights over 3,500 km (e.g., Lisbon to New York)

The key condition is that your flight must have been delayed by at least 3 hours upon arrival and that the delay was the airline’s responsibility.

What to Do If Your Flight Is Delayed in Lisbon?

If you find yourself stuck in Lisbon Airport due to a delayed flight, follow these steps:

1. Confirm the Reason for the Delay

Speak to the airline and request written confirmation of the reason. This is crucial for your compensation claim.

2. Keep Your Boarding Pass & Documents

Your boarding pass, ticket, and any receipts for additional expenses (like meals or hotels) are essential proof.

3. Ask for Assistance from the Airline

If your flight is delayed for more than 2 hours, you are entitled to free meals and refreshments. If it’s overnight, the airline should provide accommodation and transport.

4. Check Alternative Flights

If the delay is extreme, consider checking flights from nearby airports like Porto Airport (OPO) or Faro Airport (FAO). You might find an alternative way to reach your destination sooner.

5. Claim Compensation Online

Don’t let airlines avoid their responsibilities! Submit a claim easily through Trouble Flight, and we’ll handle the legal process for you.

What If Your Flight Was Cancelled Instead of Delayed?

If your flight was cancelled instead of delayed, your rights remain similar. The airline must offer you:

• A full refund or an alternative flight.

• Assistance with food and accommodation if needed.

• Compensation up to €600 if the cancellation was the airline’s fault.

Can You Claim Compensation for Low-Cost Airlines?

Yes! Whether you were flying with TAP Air Portugal, Ryanair, easyJet, or any other airline, EU law applies to all carriers departing from or arriving in Lisbon. Your passenger rights remain the same regardless of the airline’s size or price range.

How to Claim Compensation for Your Delayed Flight in Lisbon

Claiming compensation is easier than you think. With Trouble Flight, you only need to provide your flight details—we’ll take care of the rest. We operate on a no-win, no-fee basis, meaning you only pay if we successfully secure your compensation.

Why Choose Trouble Flight?

✔️ Legal experts in EU flight compensation

✔️ Fast and hassle-free claims

✔️ No upfront fees

✔️ Over 98% success rate in eligible claims

Final Thoughts

A flight delay in Lisbon can be frustrating, but don’t let it ruin your trip. You have rights, and with Trouble Flight, claiming up to €600 is simple and stress-free.

📢 Don’t let airlines keep what’s yours—start your claim today!