Flight delays are frustrating, especially when they disrupt your travel plans. Whether you're at Frankfurt Airport, Munich, or Berlin Brandenburg, knowing your rights can turn this inconvenience into a potential compensation opportunity.
Germany is home to some of Europe’s busiest airports, handling millions of passengers each year. Common causes of delays include:
Weather Conditions – Fog, snow, and storms can ground flights, especially in winter.
Air Traffic Control Restrictions – High traffic in major hubs like Frankfurt leads to operational delays.
Technical Issues – Airlines sometimes delay flights for safety checks.
Strikes – Germany frequently experiences strikes from airport staff and air traffic controllers, leading to mass delays.
If your flight was delayed by 3 hours or more due to airline responsibility (not bad weather or extraordinary circumstances), you may be entitled to compensation under EU Regulation EC261. The compensation can be up to €600 per passenger depending on the distance of your flight:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km (if departing from the EU)
If your flight was delayed and meets the criteria, follow these steps:
Check Your Flight Eligibility – Use our compensation calculator to see if you qualify.
Gather Documents – Boarding pass, flight number, delay duration confirmation, and receipts for additional expenses.
Submit Your Claim – Trouble Flight takes care of the legal process to get your money.
Receive Your Compensation – If approved, you’ll receive your money in your bank account.
One of Europe’s largest hubs, Frankfurt is a common point for delays. If you’re stuck, head to Terminal 1 for comfortable lounges and relaxation areas. If your flight is severely delayed, consider alternative routes via Cologne Bonn Airport (CGN), just 90 minutes away by train.
Frequent delays occur due to winter weather. The airport has excellent facilities, including NapCabs for resting. If your delay turns into a cancellation, check flights from Stuttgart Airport (STR), a 2-hour train ride away.
Berlin’s main airport sometimes struggles with congestion. If you’re stranded, try looking for flights from Leipzig/Halle Airport (LEJ), which can be reached in about 1.5 hours by train.
If your delay extends beyond 2 hours, airlines must provide:
Meals and drinks
Hotel accommodation (if overnight stay is required)
Transport to and from the airport
Two free communications (calls or emails)
Not all delays qualify for compensation. Airlines are not liable if the delay is due to:
Bad weather (snowstorms, hurricanes, extreme fog)
Airport or air traffic control strikes
Security threats or emergencies
Political instability
Always keep proof of your delay (boarding pass, delay confirmation from the airline, photos of departure screens).
Avoid accepting vouchers instead of compensation—they often come with conditions.
If your airline refuses your claim, let Trouble Flight handle it for you!
If your flight was delayed in Germany, don’t leave money on the table! You could receive up to €600 for your trouble. Submit your claim today and let us fight for your compensation!